What are the responsibilities and job description for the Customer Service Representative position at The Collins Business Group, LLC?
If you know nothing about cars, that’s a plus.
We’re not looking for a “car person.”
We’re looking for someone who knows how to take care of people.
We’re looking for someone who knows how to take care of people.
What This Role Is
You run the front of the shop.
You are the first impression, the last impression, and everything in between. You keep the operation organized, the communication clear, and the customer experience smooth from start to finish.
What You’ll Do:
- Greet customers and guide them through the process
- Answer phones, schedule appointments, and follow up
- Keep communication clear, professional, and on time
- Manage customer information, emails, and daily workflow
- Support the team so nothing falls through the cracks
- Ensure every customer leaves confident and taken care of
Who We Want:
- Genuine, personable, and professional
- Strong communicator (in person, phone, and written)
- Organized and reliable under pressure
- Comfortable with technology and willing to learn
- Takes ownership and follows through
- No automotive experience required. We will teach you that.
What You Get:
- Full-time position
- PTO eligibility
- Health and dental options (company contributes)
- Clean, professional work environment
- Opportunity to grow within a strong team
Who This Is Not For:
- Someone just looking for a job
- Someone who avoids responsibility
- Someone who struggles with communication or organization
Apply
Send your resume and a short note on why this role fits you.
Salary : $900 - $1,100