What are the responsibilities and job description for the Customer Service Representative position at The Collins Business Group, LLC?
Customer Service Representative (Front Desk) – J&L Auto Body (Keene, NH)No Nights. No Weekends. Just Real People Skills and a Team That Has Your Back.J&L Auto Body is one of Keene’s most trusted collision repair centers — and the person at the front desk sets the tone for the entire customer experience. We’re looking for a CSR who can keep our office running smoothly, support our technicians and estimators, and deliver the kind of service that makes customers feel taken care of during a stressful time.What We’re Offering:Competitive pay based on experience.Full-time, year-round position.No nights, no weekends.Health & dental insurance.Paid holidays and PTO.Paid health club membership.A clean, professional, supportive work environment.Training and advancement opportunities within The Collins Business Group.What You’ll Do:Welcome customers in person and on the phone — you are the first impression.Assist with scheduling, estimates, insurance paperwork, and customer updates.Keep customers informed throughout their repair process.Help maintain an organized office and a positive, calm atmosphere.Support our estimators and technicians with timely communication and follow-through.Who You Are:Friendly, professional, and confident with people.Organized and able to juggle multiple tasks without dropping details.Strong communicator — clear, courteous, and composed.Customer service experience preferred; automotive or insurance background is a bonus, not a requirement.Comfortable with computers and quick to learn new systems.How to Apply: Apply online here. Call us directly at 603-357-7004. Stop by J&L Auto Body, 600 Main St, Keene, NH to meet the team.Join a trusted collision repair team where your people skills make all the difference — steady hours, strong benefits, and even a free gym membership.
Salary : $18 - $22