What are the responsibilities and job description for the Retail Sales Associate - High End position at The Collective Santa Fe Ltd?
Job Overview
We are seeking an energetic, experienced and dedicated Retail Sales Associate specializing in Interior Design to join our dynamic team. In this role, you will be the face of our luxury brand, delivering exceptional customer service while helping with custom orders and showcasing our exclusive merchandise. Your enthusiasm, product knowledge, and sales expertise will drive customer satisfaction and contribute to the store’s success. This paid position offers an exciting opportunity to develop your retail skills within a vibrant, upscale environment.
Responsibilities
- Greet customers warmly and provide personalized assistance to enhance their shopping experience
- Demonstrate product features through engaging demos and detailed explanations to inform purchasing decisions
- Assist customers with design needs.
- Assist customers retail sales transactions using POS (Point of Sale) systems, ensuring accurate cash register operations and cash handling
- Upsell complementary products and services to maximize sales opportunities while maintaining a customer-first approach
- Stock shelves, organize displays, and ensure merchandise presentation aligns with merchandising standards
- Conduct product demos to highlight quality, craftsmanship, and unique features of high-end items
- Maintain excellent phone etiquette when responding to inquiries or assisting customers remotely
- Manage cash drawer handling efficiently and accurately during daily transactions
- Support inventory management by stocking new arrivals and conducting stock counts as needed
- Provide exceptional customer service by addressing questions, resolving issues promptly, and ensuring a memorable shopping experience
Skills
- Proven experience in retail sales, preferably within high-end or luxury environments
- Strong communication skills with the ability to connect with diverse clientele; bilingual abilities are a plus
- Familiarity with POS systems, cash register operations, retail math, and cash handling procedures
- Supervising experience is advantageous for leadership opportunities or team support roles
- Ability to perform retail store product knowledge effectively, including conducting product demos and explaining features clearly
- Excellent phone etiquette and professional communication skills both in person and over the phone
- Knowledge of merchandising techniques to create attractive displays that drive sales
- Basic math skills necessary for cash register operations and retail transactions
- Customer service-oriented mindset with a proactive attitude toward upselling and enhancing the shopping experience
Join us in delivering excellence in luxury retail! We’re committed to fostering a vibrant work environment where your enthusiasm for high-end products can shine. If you’re passionate about providing top-tier service and thrive in a fast-paced setting, we want to hear from you! Starting pay $25.00 - $29.00 per hour commission
Pay: $25.00 - $29.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Interior design: 1 year (Preferred)
Work Location: In person
Salary : $25 - $29