Host/Hostess

THE CLUB AT ADMIRALS COVE

JOB DESCRIPTION

Job Title: Host/Hostess

Department: Food and Beverage

Reports To: Food & Beverage Manager

FLSA Status: Non-Exempt

Approved By: Director of Food & Beverage

Job Summary:

As the initial point of contact at the club’s food & beverage venues, this position is responsible for providing a positive first impression by displaying professionalism, friendliness, and an eagerness to provide outstanding service to club members and their guests. This position is responsible for demonstrating genuine hospitality by welcoming, creating rapport, and escorting members and guests to their table or bar seat.

Essential Duties & Responsibilities:

• Acknowledges and greets members and their guests warmly, immediately after they have entered by using their name whenever possible.
• Escorts members to their tables, provides them with menus, and ensures the tables are set up properly.
• Monitors host/hostess stand to ensure area is neat and clean, as well as inspects proper cleanliness and safety in the dining room.
• Ensures all menus are clean and ready for the next reservation.
• Controls the front door ensuring a smooth flow of service.
• Follows proper opening and closing duties are per the appropriate procedures.
• Assists with table clearing and re-setting as needed.
• Notes any special requests on the reservation list and communicates the request to the Food & Beverage Manager to announce at lineup.
• Attends pre-meal meetings to learn daily specials, club announcements, and general club information.
• Ensures that all menus are counted daily, re-ordered, cleaned, and properly stored.
• Recognizes members and their guests upon their exit, while smiling and thanking them for coming to the Club to dine.
• Promote Member satisfaction through recognition and attention to detail.

· Conforms with and abides by all regulations, policies, work procedures, and instructions.

· Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of The Club at Admirals Cove.

· Performs other duties as assigned by the Food and Beverage Managers.

Knowledge, Skills, & Abilities:

· Must have excellent customer service and interpersonal skills.

· Must have strong organizational skills.

· Must work well under pressure.

· Ability to verbally communicate well in English and in writing.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Relocate:

• Jupiter, FL 33477: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17