What are the responsibilities and job description for the Behavioral Health Case Manager II position at The Clinic @ Central Oklahoma Family Medical Center?
POSITION TITLE: Behavioral Health Case Manager II
DEPARTMENT: Behavioral Health
NATURE OF POSITION: The Behavioral Health Case Manager II is an integral member of Central Oklahoma Family Medical Center (COFMC), Inc.
MINIMUM QUALIFICATIONS:
terminology
terminology.
Behavioral Health department in a timely and efficient manner.
group discussion, group work, handouts, video(s) and outings.
DEPARTMENT: Behavioral Health
NATURE OF POSITION: The Behavioral Health Case Manager II is an integral member of Central Oklahoma Family Medical Center (COFMC), Inc.
MINIMUM QUALIFICATIONS:
- Must be at least 25 years of age
- Experience in a behavior health setting
- Ability to retain employee confidentiality
- Commitment to the mission of COFMC
- Clean driving record
- Valid Oklahoma Driver License
- Good time management skills
- Concise and clear writing
- Above average computer skills
- Ability to work independently, requesting assistance from supervisor only as needed
- Ability to follow chain of authority
- Ability to arrive on time and work through designated work hours (MR, 7:00
- Knowledge of current social and economic problems, principles of family
terminology
- Completion, or eligible to enroll, of the curriculum requirements for a Behavioral
- Completion of the curriculum requirement for a Bachelor’s degree from an
- Ability to demonstrate knowledge base as indicated by the COFMC Competency
- Knowledge of theoretical principles of Psychosocial Rehabilitation and knowledge of appropriate client recreational and group rehab activities
- Knowledge of emergency procedures, clinical policies and procedures, and infection control procedures
- Previous supervisory experience preferred
- Customer service experience required Ability to work and communicate with a multidisciplinary healthcare team and the public
- Expanded computer skills; required
- Phone etiquette
- Must be able to sit, stand, walk, bend, and/or lift for extended periods of time
- Ability to demonstrate knowledge base as indicated by the COFMC Competency
- Knowledge of current social and economic problems, principles of family
terminology.
- Knowledge of emergency procedures, clinical policies and procedures, and infection control procedures.
- Knowledge of theoretical principles of Psychosocial Rehabilitation and knowledge of appropriate client recreational and group rehab activities.
- Attend all meetings, trainings, and/or other events as deemed mandatory by the
- Document all other pertinent client information on a “BH Case Note” either in the
- Document services rendered in a weekly progress note through the use of an
Behavioral Health department in a timely and efficient manner.
- Keep accurate van logs and document services rendered in accordance with
- Keep accurate weekly billing sheets and submit for review in a timely manner.
- Always maintain BHCM certification and remain in good standing with the State of Oklahoma.
- Participate in treatment team review meetings as they pertain to client services.
- Provide psychosocial education to SPMI clients regarding adult daily living skills
group discussion, group work, handouts, video(s) and outings.
- Provide transportation services to client(s) as assigned by the PSR Supervisor.
- Works cooperatively with all team members and departments.
- Works independently requesting assistance from supervisor only as needed.
- Abstains from criticizing COFMC, colleagues and supervisors.
- Demonstrates loyalty to COFMC, colleagues and supervisors.
- Demonstrates support of the mission and vision of COFMC.
- Accepts and participates in cross training.
- Takes initiative to identify skill development needs.
- Performs other duties as assigned.
- Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
- Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)
- Displays a friendly manner and is easy to approach
- Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy
- Leaves personal problems out of the workplace
- Treats all coworkers with dignity and respect
- Abstains from gossip in the workplace
- Arrives on time and works through designated hours
- Completes tasks effectively, accurately and on time
- Demonstrates little or no absenteeism/follows leave guidelines
- Follows designated line of support
- Display a willingness and flexibility to respond to unusual jobrelated demands
- Manages time well
- Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
- Shares equally in the workload of the department
- Works cooperatively with all team members and departments
- Works independently requesting assistance from supervisor only as needed
- Abstains from criticizing COFMC, colleagues and supervisors
- Demonstrates loyalty to COFMC, colleagues and supervisors
- Demonstrates support of the mission and vision of COFMC
- Accepts and participates in cross training
- Takes initiative to identify skill development needs
- Commitment to the mission of COFMC.