What are the responsibilities and job description for the Banquet & Events Server position at The Cliffs Hotel and Spa?
Banquet & Events Server - The Cliffs Hotel & Spa
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.
The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees - we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.
The Event Team at The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking a gracious, thoughtful, and motivated part-time Banquet & Events Server who can create a sense of luxury while executing guest events. We look forward to connecting with you!
Position Summary: The Banquet & Events Server is to ensure guest satisfaction of all who attend banquet functions at the Cliffs Hotel and Spa. Going above and beyond, as needed, to create a unique experience for our guests.
Essential Functions of the Job:
- To set-up, break-down, clean-up all event functions (Tables, Chairs, Linen, AV, Umbrellas, Etc.)
- Serve & Bus all Event Food & Beverage (Buffets, Plated Meals, Tray Passed Food, Etc.)
- To demonstrate an attitude of friendly hospitality in every aspect of service
- Learn to read BEO's and prioritize tasks
- Follow Cliffs Standards of Excellence
- Communicates pleasantly and courteously with guests, management and co-workers
- Adjust to changing needs and priorities
- Comply fully and consistently with all the hotel conditions of employment and standards
Physical Requirements:
- Ability to stand/move continuously for the duration of the shift (eight hours).
- Regular heavy lifting required (50 pounds or more). Ability to carry service trays.
- Ability to multitask, prioritize, and work in high stress situations.
- Ability to exert up to 100 pounds of force occasionally, and or 50 lbs frequently and/or 20 lbs of force constantly to lift, carry, push or pull objects
Education, Experience, Skills:
- Customer Service Experience
- Food & Beverage Experience, Preferred
- Excellent Command of English language
- Energetic/Motivated/Reliable/Adaptable/Responsible/Efficient/Committed/Friendly
- Responsible Beverage Service Certified
This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.