Academic Operations Associate

Academic Operations Associate

Job ID

26421

Location

John Jay College

Full/Part Time

Full-Time

Regular/Temporary

Regular

Add to My Favorite Jobs

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education.

The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSITION OVERVIEW

Reporting to the Director of Academic Operations and Effectiveness, the Academic Operations Associate will support administrative excellence across the division of Academic Affairs and the Provost’s Office, a high-volume and complex academic environment. The Academic Operations Associate assumes a wide variety of administrative duties requiring the exercise of initiative, independent judgment, and knowledge of the College’s academic programs and organizational processes. The selected candidate must be able to troubleshoot issues and identify procedural barriers contributing to the success of various initiatives.

Under the guidance of the Director, the Academic Operations Associate will deliver consistently high quality, timely service and handle multiple tasks simultaneously. The successful candidate will serve as an ongoing resource for academic departments and programs working closely with them and within deadlines and time frames to:

• Centralize and manage initial interactions with hourly instructional staff and administrative staff;

• Serve as the key resource and liaison to Human Resources for new hire adjunct faculty, non-teaching adjuncts and college assistants;

• Manage the collection, retention, and distribution of confidential and time-sensitive information and documents including all curriculum vitae and resumes;

• Prepare and distributes all initial appointment letters and monitor the HR onboarding process through completion;

• Interpret and communicate policies and procedures to various stakeholders

• Serve as office manager

• Maintain the office website and calendar of key operational dates and deadlines

• Draft and manage division-wide communications

• Develop and maintain a repository of key documents;

• Supervise and schedule all part time staff

• Successfully perform other related duties as assigned.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

QUALIFICATIONS

Bachelor's Degree and six years' relevant experience required.

PREFERRED QUALIFICATIONS

• Outstanding organizational, interpersonal, and written/verbal communications skills

• Fluency with public university procedures, and comfort with navigating and problem-solving higher education practices and challenges

• Ability to work collaboratively across unit and divisional lines

• Diligence and self-direction coupled with the ability to plan, execute, assess, and improve

• A positive, warm and friendly attitude, characterized by sound judgement and strong work ethics

• Proficiency in Windows-based software with experience with Microsoft Office Word, Excel, and PowerPoint

• Familiarity with CUNYfirst or Oracle/People Soft software considered a plus.

CUNY TITLE OVERVIEW

Manages administrative and program activities of an academic or administrative unit.

• Manages administrative aspects of department operations such as admissions, recruitment, scheduling, facilities management, and events.

• Serves as Office Manager, supervising and training staff, managing financial operations and budgets, and coordinating technology, equipment, security, and building maintenance requirements.

• Represents management in meetings and activities related to department administration.

• Maintains archives, inventories, or collections of materials or records needed by the department.

• Works with fund-raising, marketing, technology, and other personnel to provide information and participate in Campus or University-wide initiatives.

• Collect information for, produce, and distribute department reports covering program, fiscal, and human resources issues

• Independently carries out unit activities such as approvals, student interactions, and participation in campus- or university-wide committees and projects.

Job Title Name: Administrative Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

$90,375- $96,602.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

• Search by Job Opening ID number 26421

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

Review of resumes to begin February 13, 2023.

Posting closes on February 27, 2023.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.