Library Assistant

General Description

The Middleton Public Library is seeking a Library Assistant to join the Youth Services team. Library Assistants work both collaboratively and independently in a fast-paced and upbeat environment. The ideal candidate for this position is highly motivated, creative, enthusiastic, and excited to try new things. Candidates with a passion for service and a dedication to creating positive experiences for kids in the library are encouraged to apply.

Job Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential duties are not necessarily listed in priority order.

• Serves as the first point of contact for library patrons.
• Provides information regarding the library, community, and program registration and details. Responds to reference questions and readers’ advisory inquiries.
• Issues and updates library cards and maintains accurate records.
• Performs general circulation tasks including placing and processing holds, checking materials in and out, collecting fines and fees, and other various tasks.
• Provides basic technology support, including assistance with computers, printers, copiers, and library databases.
• Completes special projects and other job duties as assigned or required.

Qualifications and Competencies

The requirements listed below are necessary to perform the essential duties of the position

• High School Diploma or equivalent is required.
• A minimum of one (1) year of experience in public library services, customer service, or a closely related field is required

The qualifications listed below are preferred, but not required to perform the essential duties of the position. The absence of these qualifications on a candidate’s application does not preclude them from consideration.

• College coursework or degree in library science, education, or a related field is preferred.
• Bilingual or multilingual skills are beneficial.

The City of Middleton recognizes that candidates may bring a variety of backgrounds and experiences. An equivalent combination of education, training, and relevant work experience that demonstrates the ability to perform the essential duties, as determined by Human Resources, may be considered

For successful performance in this position, the incumbent must demonstrate the following competencies.

Knowledge

• Working knowledge of public library operations and circulation processes.
• Working knowledge of computers, office software, printers, and copiers.

Skills

• Strong organizational and time management skills to handle to high volume of work, set priorities effectively, and adapt to shifting demands
• Excellent written and verbal communication skills, complemented by strong customer service and interpersonal skills.
• Collaboration skills to effectively work with others, fostering teamwork, clear communication, and creative problem solving

Abilities

• Ability to perform work duties under general supervision and operate within policy guidelines using independent judgment in achieving assigned objectives.
• Ability to perform basic mathematics (addition, subtraction, multiplication, division).
• Ability to demonstrate integrity, honesty, initiative, and respect while maintaining strict confidentiality in all aspects of work
• Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to a supervisor.
• Ability to exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
• Ability to be reliable, timely, and proactive in the completion of duties, meeting deadlines, and responding to inquiries.

Working Conditions and Physical Demands

A regular, 24-hour work week is required for this position. The schedule will include evening and weekend hours.

• Work is performed primarily in an office environment with occasional travel to meetings, work sites, or other locations.
• Work will involve contact with the public, requiring effective communication and professional conduct.
• Work may involve exposure to stressful situations, deadlines, or conflict resolution.
• Work requires the ability to sit, stand, walk, reach, bend, stoop, and lift objects up to 20 pounds.
• Work requires extended periods of standing or walking.
• Work will involve operating standard office equipment (computer, telephone, copier, etc.).
• Vision and hearing are required to perform essential functions and communicate effectively.

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Documentation Submission:
Please note that this application requires the submission of supporting documents. Failure to submit the required documentation will disqualify your application from consideration.

Consent to conduct a Background Check if selected as a Finalist: Please

Click here to Download: Authorization for Release of Information
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City of Middleton Veterans' Preference Program

(Applicable to Regular Full and Part Time Positions Only)

The City of Middleton honors and recognizes the sacrifice and dedication made by veterans of the United States Armed Services, and the unique skills, experiences, and abilities they bring to the workplace. The City’s Veterans' Preference Program is designed and implemented to encourage and enable the recruitment, review and potential hire of qualified veterans. This program does not guarantee the selection of any veteran or eliminate the need for such veterans to otherwise meet all basic qualifications for the position(s) for which they apply.

Please see the Veterans' Preference Program link on the Job Opportunities page menu for the details and requirements of the program.

The City of Middleton is an Equal Opportunity Employer

seeking a diverse and talented workforce.