What are the responsibilities and job description for the Dispatcher/ Supervisor position at The City of Hinesville?
TRANSIT
The City of Hinesville is seeking applications for a Dispatcher/Supervisor. This role involves p erforming a variety of functions to ensure that quality transportation service is efficiently delivered to customers. Position performs both field and office assignments at the discretion of the Transit Director.
Major duties include:
· At the direction of and in collaboration with the Transit Director will manage fixed route and paratransit related operations.
· Supervise assigned personnel including setting performance expectations and prioritizing and assigning work.
· Oversee and maintain all documentation required by federal, state, and local reporting requirements related to overall ridership, Americans with Disabilities Act (ADA) usage, ridership, revenue, etc.
· Coordinate with and provide support to the Transit Director to ensure ongoing staff development and training is conducted in a timely manner for optimal staff performance.
· Coordinate with applicable personnel to ensure random drug testing and medical card re-certifications are completed, as required.
· Ensure staff compliance with all applicable laws and regulations, City and department policies and procedures, and standards of quality and safety, consulting with other internal or external subject matter experts as needed.
Minimum qualifications include the Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Must maintain a valid Georgia Driver’s license. Must be able to obtain and maintain DOT Physical examination.