Administrative Support Specialist II - Public Works

Position Description

The Public Works Administrative Support Specialist II-Public Works assists the Director of Public Works in coordinating the administrative activities of the Department, including providing administrative support for the Department and other City Departments, as required, and providing customer service to residents and the general public.

Scope of Impact:

The duties and responsibilities of this job are performed with latitude for independent judgment in accordance with Department and City policies, Federal, State and Local regulations and are based on detailed knowledge of Department operations. Work is subject to periodic review by the supervisor, who provides input on and approval of recommendations, and discusses assignments, priorities, and work.

Essential Functions

• Provides administrative support to the Public Works Department and other City Departments.
  • Answers questions, resolves concerns, and provides information to residents and the general public via telephone, the City website, email, mail and in person;
  • Staffs customer service desk and sells and rents materials and equipment to residents and the general public;
  • Monitors emergency radio system and contacts Department staff as required;
  • Tracks and codes invoices for purchases;
  • Prepares invoices for reimbursement to City;
  • Assists with special or open house events;
  • Processes and assists with seasonal new hire paperwork;
  • Drafts, writes and prepares schedules, letters, reports, notices, presentations, agendas and other documents;
  • Compiles, reviews, analyzes and enters data, records and reports;
  • Schedules and arranges meeting rooms;
  • Takes and distributes minutes;
  • Recommends, orders or purchases equipment, office supplies and materials;
  • Coordinates maintenance and repair of office equipment;
  • Conducts research on City systems and databases and County records;
  • Photocopies, scans and prepares materials for distribution and/or mailings;
  • Maintains files and records;
  • Manages and maintains inventory of forms and documents;
  • Maintains retention and destruction plan for files and documents;

• Communicates courteously and professionally and maintains working relationships with others in carrying out job functions.
  • Represents the Department to other City Departments, the community and the general public;
  • Communicates with others relating to work assignments and progress of work or to convey information about conditions or work related needs

• Performs other duties and activities as assigned.

Qualifications

Minimum Qualifications:

The job requires a high school diploma and two years of experience in administrative support, or equivalent experience.

Desired Qualifications:

Experience in a governmental setting desirable.

Supplemental Information

Knowledge, Skills and Abilities Required for Successful Job Performance:

• Knowledge of governmental practices and policies;
• The ability to perform work requiring a high degree of concentration and judgment in interpreting practices and procedures to solve problems;
• Knowledge of general accounting principles sufficient to code invoices in accordance with budgetary constraints;
• The ability to work independently and to prioritize work requests;
• Strong knowledge of and ability to use City computer systems and programs;
• Knowledge of and ability to operate standard office software sufficient to manipulate data, draft reports and maintain records;
• Verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences, and reading comprehension skills sufficient to read, understand and interpret complex and varied work-related materials;
• Demonstrates the desired standard of conduct and work performance including confidentiality and privacy requirements of the Department;
• Ability to relate and work effectively with people of diverse cultural, economic and ethnic backgrounds;
• Interpersonal skills sufficient to exchange and/or convey information, receive work direction, and maintain effective working relationships.

Physical and Mental Requirements:

Physical effort is light for the majority of work with lifting or carrying limited to 25 pounds intermittently. Report preparation and writing at times requires extended use of a keyboard. Work interruptions are frequent.

Working Conditions:

Most work is performed in a normal office environment. The job may involve dealing with and calming individuals who are emotionally charged over an issue.

Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.

Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The City retains the discretion to add duties or change the duties of this job at any time.

Full time Employee Benefits:
The City of Edina offers a competitive benefits package and uses a “cafeteria plan” model, which gives the employee a monthly sum of money and allows them the flexibility to choose how to spend it on the various benefits offered. All insurance coverage takes effect the 1st of the month following date of employment.

• Medical: 9 plans to choose from through Health Partners. All individual plans are fully covered and have leftover money towards other benefits. Family health insurance is also low cost and high quality.
• Dental: 2 plans to choose from through Health Partners depending on your dental needs.
• Vision: Supplemental Vision plan for glasses and contacts
• Long & Short-Term Disability: All full-time employees receive Long Term disability at no cost, with an option to purchase short term disability.
• Life insurance: All full-time employees receive a $20,000 Basic Life policy at no cost, with an additional buy up option.
• Retirement: All public employees are required by the State to participate in the Public Employees Retirement Association (PERA). 6.5% of the employee's gross wage or salary is matched with a 7.5% contribution from the City. Some Police and Fire employees are mandated to participate in PERA at a rate of 11.8% of their gross wage or salary, matched by 17.70% contribution by the City. 457 Deferred Compensation plans are also available.
• Supplemental Accident, Critical Illness and Hospital Care plans
• Employee Assistance Program (EAP): Free and confidential service for all employees and their families

• Paid vacation is available to all regular full-time employees and begins with accruing 3.08 hours/paycheck (10 days per year). The amount increases as the years of service increase.

• Sick leave accrues at 3.69 hours/paycheck (12 days per year).
• Each regular full-time employee is eligible for 13 paid holidays during the year.

• Extended Part-time (30-39 hours/week year-round): Eligible for Health Insurance, 13 paid holidays, Retirement, and Employee Assistance (EAP) program. Employees also accrue Paid Time Off (PTO) at 1 hour for every 30 hours worked.

• Regular Part-time (20-29 hours/week year-round): Eligible for 6 paid holidays, Retirement, and Employee Assistance (EAP) Program. Employees also accrue Paid Time Off (PTO) at 1 hour for every 30 hours worked.

• Flexible Part-time and Seasonal employees: Employees accrue Paid Time Off (PTO) at 1 hour for every 30 hours worked and are eligible for the Employee Assistance Program (EAP).

• Individual benefits may vary slightly depending on the specific position, full or part-time status or union contract.