Animal Services Officer

Summary

About Our Opportunity
The City of Asheville is excited to hire a motivated individual to serve the citizens of Asheville as an Animal Services Officer within the Development Services Department. An Animal Services Officer's duties include enforcement of City Ordinances and task related to the care, control, and licensing of animals with the city's boundaries. An Animal Services officer answers calls and complaints, conducts investigations, gathers information, and issues citations for violations of animal regulations.

What you'll be doing:

• Responds to service requests, which includes stray or nuisance domestic animals; sick or injured animals; pickup of unwanted animals; animal cruelty concerns; dangerous animals and animal bite reports; police officer assistance involving animals; public loan of humane traps; and, animal permit application evaluations.
• Participates in stand-by duty.
• Issues verbal and written warnings and civil citations for violations of animal control ordinance.
• Obtains warrants for criminal charges when necessary.
• Impounds domestic animals found running at large, transports them to the animal shelter, and maintains corresponding records.
• Transports sick or injured animals to animal shelter or wildlife rehabilitation. Takes appropriate steps to relieve the suffering of the animal.
• Assists Animal Services Director in appeals process with contested violations or orders, develops criminal cases for prosecution and testifies in court.
• Completes and maintains investigation reports, case files, daily logs, shelter admission record, warnings and citations and other applicable records.
• Educates the public in regard to animal services, methods, regulations, animal welfare issues and responsible pet ownership.

• Performs other similar duties as required.

• 
  $23.59 per hour
• 13 paid holidays, 12 paid sick days, and 10 paid vacation days
• Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options
• Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds.

About you:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:

• High school diploma or GED equivalency
• Some experience workings with animals is preferred

• Animal Control Officer Certification(Preferred)
• Driver's License required (this is a position that requires driving a city vehicle and applicants will have to pass a drug screen)

Persons of all genders and races are encouraged to apply.

Other things to know:

• Work Schedule (40 hours per week): Must be able to work rotating schedules, evenings, weekends and holidays.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

Knowledge:

• Advanced knowledge of procedures and practices to analyze and resolve unusual or difficult problems.

• Ability to read, summarize and /or compare general workplace data and graphics, such as flowcharts, maps, tables, etc.
• Ability to conduct basic research of existing, internal policies and procedures.
• Ability to compile data into a formal report or recommendation shared with others and often verbally presented.
• Ability to think creatively in all areas for the purpose of increasing efficiency and effectiveness.
• Ability to communicate effectively in spoken and written form.
• Ability to research program documents and narrative materials, and develop reports from information gathered.
• Ability to develop and maintain effective working relationships as required by work assignments.
• Ability to work independently with limited supervision.