What are the responsibilities and job description for the Teller position at The Citizens Bank?
Company Description
The Citizens Bank is a locally owned and operated community bank. We are dedicated to providing personalized banking services tailored to meet the unique needs of our customers. With a rich history of serving local communities, The Citizens Bank emphasizes building relationships and fostering trust through excellent customer service. We take pride in being a reliable financial partner to individuals and businesses in the region.
Role Description
This is a full-time, on-site Teller position located in Florence, SC. As a Teller, you will be responsible for delivering exceptional customer service by processing a variety of financial transactions, such as deposits, withdrawals, and payments, accurately and efficiently. The role includes assisting customers with inquiries, resolving account-related issues, and promoting the bank's products and services. You will also work collaboratively with team members to ensure smooth branch operations while adhering to all compliance and security procedures.
Qualifications
- Proficient in cash handling and basic math skills with attention to detail.
- Strong customer service, communication, and interpersonal skills to build relationships with clients and team members.
- Ability to operate banking software and technology systems with computer literacy proficiency.
- Problem-solving and conflict resolution abilities to address customer concerns effectively.
- Team-oriented mindset and capacity to adapt to a fast-paced banking environment.
- High school diploma or equivalent education; higher education is a plus.
- Prior experience in banking, retail, or customer service is preferred but not required.
- Commitment to upholding confidentiality and ethical standards in handling financial transactions.