What are the responsibilities and job description for the Claims - Recovery Specialist II position at The Cincinnati Insurance Companies?
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
This position is located in Fairfield, OH. We currently provide a hybrid work environment, with an 80/20 split between in-office and remote work. Recovery Specialist role includes overseeing subrogation efforts on small and medium non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail.
T he pay range for this position is $35,000 - $50,000. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Ready To
Qualities
Qualified candidates are willing to take on new responsibilities.
Experience
Some prior claims handling experience is valued.
You've Earned
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy Benefits And Amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities .
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
US-OH-Fairfield
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
This position is located in Fairfield, OH. We currently provide a hybrid work environment, with an 80/20 split between in-office and remote work. Recovery Specialist role includes overseeing subrogation efforts on small and medium non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail.
T he pay range for this position is $35,000 - $50,000. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Ready To
- oversee subrogation efforts on small and medium non-litigated losses
- oversee applicant arbitration filings and collect awards
- process incoming recovery receipts
- perform specific file review methods
- work with field associates on effective loss investigation methods
- manage routing of incoming email to ensure it reaches the appropriate associates
- manage assignment and processing of incoming receipts not processed automatically
- process collection firm assignments and file copy accesses
- manage eSubro hub demands and arbitration assignments ensuring notice to appropriate associates
- review incoming physical mail ensuring it reaches it appropriate destination
- miscellaneous administrative support as arises or needed
- may assist with auto salvage .
- good verbal and written communication skills
- ability to concentrate and pay attention to detail
- strong decision-making skills
- ability to effectively work independently
- average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
- accounting basics knowledge desired
- ability to learn claims basics and workflows
Qualities
Qualified candidates are willing to take on new responsibilities.
Experience
Some prior claims handling experience is valued.
You've Earned
- High school diploma or equivalent
- Willingness to complete the Claims Basic School
- Willingness to successfully complete three parts of the Associate in Claims program within a three-year time period
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy Benefits And Amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities .
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
US-OH-Fairfield
Salary : $35,000 - $50,000