What are the responsibilities and job description for the Warehouse Supervisor - CuraScript SD- Onsite position at The Cigna Group?
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Warehouse Supervisor
Location: Work on site
Hours: 8 Hour shift 10 am- 6:30 pm M-F
The Warehouse Supervisor monitors productivity and performance standards, plans and directs work flow and project assignments. Oversees production volume to ensure service standards are met. Conducts hiring, training, and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Works with the Operations Manager to develop policies, procedures and the business work plan for the team. Recognizes and recommends operational improvements.
What you’ll do:
- Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
- Work in production as needed.
- Implement programs and process improvements to enhance the level of internal and external customer service provided.
- Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
- Coach team to meet production expectations
- Coordinate training in all appropriate areas for warehouse team
- Work closely with downstream departments to ensure aged work and escalated drugs are in the right place on time
- Represents pharmacy operations in cross-functional meetings and projects.
- Other special projects and tasks as assigned.
What you need to do the job:
- High school diploma or GED; BA/BS degree preferred
- 3 years relevant experience in operations environment; warehouse experience preferred
- Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred
- Knowledge of lean or process improvement methodologies
- Excellent oral and written communication skills
- Ability to adapt in a dynamic work environment, make independent decisions
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Willingness to work a flexible schedule for peak times
- Monitors daily operations of a unit and actively assists or provides direction to subordinates as required
- Ensures that projects are completed on schedule following established procedures and schedules
- General PC knowledge including Microsoft Office, Internet, and email
- Knowledge of SAP preferred
Why Choose Us?
- Comprehensive Health Coverage from Day One (including medical, dental, vision).
- Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation.
- Robust 401K Plan with Company Match.
- Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated.
Join us in shaping the future of pharmacy operations while enjoying a supportive and enriching work environment that fosters professional growth and fulfillment. Apply now to embark on a rewarding career journey with us!
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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