What are the responsibilities and job description for the Underwriting Account Analyst (Hybrid) position at The Cigna Group?
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Operations Analyst: Underwriting Account Analyst – Hybrid
What you'll do:
You will work cross-functionally both independently and in a team which operates primarily in a production environment supporting pre and post-sale activities for Underwriting.
Clinical Performance Guarantees (PG) and Rating and Supplemental (RSU) Responsibilities:
Facilitate end-to-end Non-standard Clinical Performance Guarantee (PG) processes, including intake, business and RFP responses, tracking, and approval.
Partner with Sales, Underwriting, Product, and Clinical teams to analyze results and communicate risks and opportunities.
Provide subject matter expertise on PG processes, contract language, and reporting requirements.
Provide Medical and Dental Census rating reports by analyzing, scrubbing, coding, and loading census data to support Underwriting rating and quoting activities.
Support Supplemental Health Solutions Underwriting through preparation of census files and pre-sale documentation.
Operations Analyst (OA) Responsibilities:
Manage and maintain a limited book of business. Perform routine maintenance, report preparation and/or issue resolution efficiently.
Complete Rate Action Forms (RAF). Interact with matrix partners in the coordination/accurate completion of RAFs to effectively communicate sold plan information.
Settlement Production. Produce accurate timely year end settlement financials and Form 5500 reporting for our clients.
Beyond core production, you are expected to embrace a high performance culture through teamwork, personal development and accountability. Customer service skills will be used to build and maintain effective relationships with Underwriting and Sales partners. You will become involved in committees and projects to drive process improvements and efficiencies across the organization. You will utilize your organizational skills and attention to detail to ensure timeliness, quality, and accuracy standards are achieved on all work.
What you need to do the job:
Ability to manage multiple priorities in a fast paced production environment
Proven ability to work under tight deadlines
Excellent written and verbal communication skills
Excellent time management skills
Strong problem-solving skills
Strong analytical skills and ability to interpret data
Team player with a proactive and positive attitude
Ability to develop cross-functional relationships
Detail oriented with strong organizational skills
Customer-focused mindset with ability to build relationships
Requirements:
Bachelor’s degree or 2 years in customer service, preferably in healthcare or equivalent fields
Experience in healthcare, insurance, underwriting support, or financial operations preferred.
Ability to work independently and within a collaborative group
Proficiency in Microsoft Office, including Excel
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 23 - 35 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.