Strategic Account Executive; U500 (Hybrid/Charlotte, NC)

As a Strategic Account Executive, you build deep, trusted relationships with clients and serve as their strategic partner. You meet clients where they are—listening closely, understanding their challenges, and delivering insights that help them reach their goals. Your work fuels growth, strengthens partnerships, and elevates the client experience.

Responsibilities

• Partner with key client decision-makers to develop meaningful, long-term relationships.
• Apply industry and market knowledge to offer forward-thinking recommendations.
• Engage across all levels of client organizations to ensure alignment and influence outcomes.
• Share timely insights on market trends to help clients stay ahead.
• Use financial and underwriting expertise to guide cost management and highlight the value of Cigna solutions.
• Drive growth, earnings, and retention by expanding relationships and managing renewals.
• Collaborate with underwriting and cross-functional partners to deliver integrated, strategic solutions.
• Oversee and support client service needs by connecting requests with the right internal teams.
• Strengthen relationships with distribution partners and ensure alignment on client strategies.

Required Qualifications

• 3 years of experience in health benefits, account management, or client-facing roles.
• Strong communication and relationship-building skills.
• Financial acumen and familiarity with underwriting principles.
• Experience managing complex client accounts.

Preferred Qualifications

• Bachelor’s degree.
• Experience in sales, marketing, underwriting, or operations.
• Demonstrated success growing a book of business and driving client outcomes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.