What are the responsibilities and job description for the Staff Pharmacist - Accredo - WAH position at The Cigna Group?
The pharmacy is open 7 am-8 pm CT, shift times will occur during pharmacy hours. One closing shift per week (11:30 am-8 pm CT) is required.
On-call shift is required roughly one time per year, shift typically would be Friday 8 pm CT to Monday 7 am CT for any emergent calls.
Mandatory overtime as needed to meet business needs.
The Staff Pharmacist is an integral part of the Express Scripts Specialty Distribution Services (ESSDS) team. ESSDS Pharmacists are trained on the specialty medications dispensed and medical conditions encountered in the unique patient population serviced. The position entails patient care and requires frequent use of clinical knowledge/discretion due to the complexity of the therapies and conditions they treat. Staff Pharmacists are responsible for ensuring required REMS counseling and other requirements are met in the patient’s course of therapy and are often escalation point to ensure any needs are addressed. Unique aspects of this role include: pharmacovigilance reporting, acting as clinical subject matter expert for a niche area, and support of large team of other pharmacists.
ESSENTIAL FUNCTIONS
- Support incoming call queue and provide assistance to prescribers, patients, caregivers, or other parties
- Counsel patients or caregivers regarding the use of medications and any potential drug or disease state interactions
- Report adverse events, product quality complaints, noncompliance events, and/or additional reports to meet pharmacovigilance/REMS program responsibilities
- Verify prescription information entered into the pharmacy system according to state, federal, and REMS program guidelines (NOTE: dependent on state of residence)
- Consult prescribers regarding any clinical concerns (such as drug-drug interactions, dose adjustments, etc.)
- Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
- Reconcile patient medical histories against any clinical documents or information received to ensure patient profiles are complete and accurate
- Assist patients with access to medication through conversations with payer/third parties
- Triage complex issues to ensure continuity of care for patients
- Collaborate with internal teams including technicians, reimbursement specialists, nursing, fulfillment, inventory, and manufacturer liaisons
- Provide additional coverage or support for other program tasks as requested by leadership
- Assist with the training and development of newly hired pharmacists
- Provide oversight to pharmacy technicians in required functions
- During on call shift, address clinical concerns by providing expertise and/or counseling outside of normal business hours
QUALIFICATIONS
- Current pharmacist license in good standing required (NOTE: Candidates must hold a license in their state of residence)
- Advanced problem solving skills and the ability to work collaboratively with other departments and medical professionals to resolve issues.
- Strong focus on customer service, interpersonal skills, quality and accuracy
- Robust writing and communication skill
- Ability to manage timelines and meet tight client deadlines.
- Ability to adapt in a changing environment.
- Ability to work independently and maintain efficiency/focus in a remote work environment
- Ability to work a flexible schedule for peak volume times.
- Basic working knowledge of email, Word, Excel, OneNote, and general computing.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
