What are the responsibilities and job description for the Sr Advisor – NCPDP Standards Implementation - Hybrid - Express Scripts position at The Cigna Group?
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POSITION SUMMARY
The Senior Advisor – Standards Implementation & Business Readiness partners with business and technology teams to turn business needs into clear requirements and workable solutions. This role supports initiatives from planning through implementation, with a strong focus on business readiness, operational adoption, and compliance related to the NCPDP Telecommunication Standard vF6.
This position serves as a subject matter expert for claim billing and retail point-of-sale (POS) processes, including reject codes, submission clarification code overrides, and standards-based data elements. The Senior Advisor ensures solutions are practical, aligned with business needs, and ready for use by internal teams, clients, and external partners.
The role also supports organizational readiness for industry standards changes by identifying impacts, coordinating across teams, and helping ensure smooth adoption across people, processes, and technology.
PRIMARY RESPONSIBILITIES
Work with business sponsors and technology teams to define and document business requirements
Lead business readiness activities for the vF6 implementation, including impact assessments, workflow changes, and operational readiness planning
Use Express Scripts project tools and methodologies to support delivery of business initiatives
Participate in required meetings, project ceremonies, and release planning activities
Communicate project status, risks, dependencies, and readiness updates to stakeholders and leaders
Manage multiple initiatives at the same time while meeting deadlines
Partner with operations, client-facing teams, and vendors to support change readiness and consistent execution
QUALIFICATIONS
High school diploma or equivalent required; bachelor’s degree preferred
Five or more years of experience in pharmacy benefit management, healthcare technology, or standards implementation
Experience supporting large-scale standards or regulatory initiatives with a focus on operational readiness
Familiarity with Agile methodology; experience with Jira preferred
Experience working across business and technology teams
Strong communication, organization, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.