Senior Account Executive - Hybrid - Express Scripts

The job profile for this position is Account Management (IC) Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

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POSITION SUMMARY

The Senior Account Executive serves as the strategic lead for complex, high-profile clients, and their consultants. Ideal for those energized by complex challenges and motivated to influence outcomes, this role owns the renewal strategy and drives long-term account plans aligned to client goals and organizational objectives.

Senior AEs are recognized as trusted experts and internal influencers — representing the client voice, mentoring peers, and guiding cross-functional collaboration. With high visibility across senior leaders and partners, the role deepens organizational knowledge, sharpens consultative skills, and empowers autonomy to drive innovation and growth.

If you are driven to lead with purpose, build lasting partnerships, and navigate complexity while staying ahead of industry trends, this role offers a meaningful opportunity to grow with influence.

ESSENTIAL FUNCTIONS

• Strategic Influence & Consultative Selling:

  • Build strategic relationships and adapt messaging to influence decision-makers and position complex solutions. Navigate high-stakes negotiations and provide timely insights that guide both client and internal decisions.

• Client Strategy Execution & Business Growth

  • Manage complex accounts to drive results and meet sales and retention targets. Guide cross-functional collaboration to align priorities and deliver client value. Apply financial acumen and market insights to assess risks, evaluate strategic options, and influence outcomes.

• Client Relationship Leadership

  • Lead long-term client relationships with a deep understanding of goals, priorities, and internal dynamics. Serve as the primary advisor, build trust through tailored, outcome-focused solutions, and proactively address risks and opportunities to drive satisfaction.

• Strategic Communication & Influence

  • Communicate clearly and adaptably across clients, consultants, and internal stakeholders. Adjust tone and content to fit the audience, simplify complexity, and deliver insights and difficult messages with professionalism and impact.

• Problem Solving & Complexity Navigation

  • Quickly assess complex or ambiguous situations to identify root causes, evaluate risks, and develop forward-thinking solutions. Align stakeholders and resources to drive progress toward organizational and client goals. Apply sound judgment to prioritize actions – knowing when to escalate, delegate or take independent initiative.

QUALIFICATIONS

• 7 years of experience in client-facing roles; healthcare benefits or consulting experience strongly preferred.

• Bachelor’s degree preferred.

• MBA or other advanced degrees preferred.

• Proven success in managing complex client relationships and driving strategic outcomes through consultative engagement.

• Strong business and financial acumen. Ability to assess risk, identify opportunities and influence results.

• Skilled at leading complex client conversations, influencing stakeholders and delivering difficult messages with professionalism and confidence.

• Strong internal collaboration skills and experience guiding cross-functional efforts.

• Executive presence with exceptional relationship-building skills.

• Excellent verbal and written communication skills; ability to simplify complexity and tailor messaging to various audiences.

• Highly organized with strong project management skills. Adept at managing multiple priorities in dynamic environments.

• Proficiency in Microsoft Word, Excel, PowerPoint, and other business tools.

• Willingness to travel up to 15% to support client relationships and business priorities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.