What are the responsibilities and job description for the QA & Testing Lead Analyst- HiH - Evernorth position at The Cigna Group?
INTRODUCTION TO EVERNORTH:
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.
About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Role Overview
The QA & Testing Lead Analyst provides expert content and professional leadership on complex Quality Assurance (QA) assignments and projects. This role is responsible for consulting with project teams and client areas to ensure the successful development and implementation of effective computer systems applications. The Lead Analyst works across multiple computing environments, including host-based, distributed systems, and client-server platforms.
Key Responsibilities
- Consults with client and IT management, as well as staff, throughout the project life cycle to support the design, development, and implementation of effective systems.
- Provides guidance in creating standard test environments, test plans, and test scripts to ensure robust testing processes.
- Prepares and conducts acceptance testing for new or modified applications and systems, ensuring they meet required standards.
- Analyzes and designs new or modified QA procedures and standards and assists in the development and implementation of QA metrics to assess the quality of delivered application software.
- Modifies automated testing systems as needed to accommodate procedural or standard changes.
- Participates in the review of new QA software and collaborates with IT staff and client areas to resolve questions that arise during the testing process.
- Works with client and IT management and staff to establish and maintain a consistent test methodology across projects.
Expertise and Leadership
The QA & Testing Lead Analyst brings 6-9 years of progressive experience in Quality Assurance and Testing, exercising considerable creativity, foresight, and judgment in conceiving, planning, and delivering complex QA initiatives. Leveraging deep professional knowledge and acumen, the Lead Analyst provides guidance to functional leaders and is recognized internally as a subject matter expert in Quality Assurance and Testing. While the primary focus is on QA & Testing, the Lead Analyst also contributes to broader projects that require an understanding of the wider business context.
Work Hours:
· 2.30PM IST to 11.30PM IST
Equal Opportunity Statement:
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.