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Pharmacy Operations Senior Representative - Express Scripts Pharmacy - Whitestown, Indiana

The Cigna Group
Whitestown, IN Other | Full Time
POSTED ON 5/5/2026 CLOSED ON 6/5/2026

What are the responsibilities and job description for the Pharmacy Operations Senior Representative - Express Scripts Pharmacy - Whitestown, Indiana position at The Cigna Group?

Express Scripts Pharmacy, a division of Evernorth Health Services, a part of The Cigna Group.

As a Pharmacy Operations Senior Representative, you will be responsible for processing supplier delivery receipt information in perpetual inventory system.

Working Schedule: Monday - Friday with a starting time between 7a - 9a. The shift will be an 8 hour shift.

What you’ll do:

  • Ensure that all receipt data/receiving paperwork/documentation is reviewed, correct and accurately received into the perpetual inventory system. Release PO’s.
  • Resolve paperwork/supplier/shipment issues. (e.g. missing PO numbers, pack list, info on outside of box, missing totes, missing bottles, miss-scanned items, etc). Verify miss-scanned items with the receiving supervisor, lead or manager.
  • Log and action all short dated, overages, shorts, and damaged items on incoming PO’s. Communicate issues and discrepancies with receiving supervisor, buyers and suppliers. Update inventory systems. Process out site specific damaged, expired and discontinued drug inventories.
  • Review and approve all supplier invoices in required time frame to ensure prompt payments and receipt of discounts. Send copies of credits and invoices to accounting and file. Respond to accounting questions. Maintain A/P issue log/sheet.
  • Act as primary contact for resolving issues between receiving department, purchasing, inventory team and suppliers. Update inventory systems for product ID transfers.
  • Work with CFIM to research quantity and price discrepancies in shipments/receipts of site-to-site transfers. Make necessary adjustments to system and provide outcomes to CFIM, sites.
  • Primary point of contact for product returns, excesses, damages, overages, short-date product and recalls. Prepare product and process return request authorization.

What you need to do the job:

  • High school degree or equivalent
  • 3 year(s) of Warehouse, Inventory or Pharmacy management Experience
  •  Basic Math skills and Strong experience with MS Office, especially with Excel.
  • Excellent communication skills; written and verbal.
  • Strong attention to detail, accuracy, and quality.
  • Ability to work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision.
  • Willingness to work a flexible schedule.

What you’ll love about working at Cigna:

  • Fun, friendly, and unique culture – Bring your whole self to work every day!
  • Medical Dental & Vision start 1st day
  • 18 days Paid Time Off & 8 Paid Holidays
  • Employer Contributions for HRA and HSA accounts
  • 401K with Company Match
  • Tuition Assistance


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Salary.com Estimation for Pharmacy Operations Senior Representative - Express Scripts Pharmacy - Whitestown, Indiana in Whitestown, IN
$46,724 to $58,996
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