What are the responsibilities and job description for the HIH - Software Engineering Manager position at The Cigna Group?
INTRODUCTION TO EVERNORTH:
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.
About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Job Overview:
Position Overview
Job Title
HIH - Software Engineering Manager – ABAP with EWM
We are seeking an experienced SAP EWM Senior Developer with deep expertise in SAP S/4HANA Decentralized EWM to manage team, design, develop, and optimize warehouse management solutions.
The ideal candidate will play a key role in delivering scalable, high‑performance warehouse processes while adhering to clean core principles and modern SAP development standards.
Responsibilities:
The role is responsible for managing ABAP development teams, owning technical design and delivery across SAP landscapes (ECC / S/4HANA), and ensuring high-quality, scalable, and secure SAP custom developments. The role blends hands-on technical expertise with delivery governance, team leadership, and stakeholder management.
SAP EWM Development & Customization
< >Design, develop, and enhance SAP EWM solutions including inbound, outbound, internal warehouse processes and RF-MDK frameworks.Develop and enhance EWM-specific ABAP objects, including function modules, classes, BADIs, user exits, and enhancements.
Integration & Interfaces
< >Develop and support integration between SAP EWM and S/4HANA modules (P2P, OTC).Design and troubleshoot IDocs, qRFCs and APIs for warehouse and logistics integration.Experience with Post Processing Framework (PPF)Analyze and optimize EWM performance, including queue processing, wave management, and background jobs.Monitor and tune warehouse processes to ensure high availability and throughput.Support data volume management and archiving strategies for EWM objects.Lead and support unit testing, integration testing, and UAT for EWM developments.Provide production support, root cause analysis, and resolution of complex EWM issues.Support cutover, go‑live, and hyper care activities for EWM implementations and rollouts.Work closely with functional EWM consultants, business stakeholders, and onsite teams .Contribute to solution design documents, technical specifications, and best‑practice guidelines.
Qualifications:
Education:
< >Any bachelor’s degree11 years of SAP experience with strong hands‑on expertise in SAP EWM (Embedded or Decentralized) and experience managing or leading technical teams.Advanced ABAP development skills with exposure to object‑oriented ABAP.Strong understanding of warehouse business processes and logistics execution.Experience with IDoc/qRFC and EWM monitoring tools.SAP BTP SkillsExposure to S/4HANA migrations or EWM conversions.Experience following Clean Core and extensibility best practices.Familiarity with SAP Fiori apps related to EWM monitoring and analytics.Joule skills are a bonus
Soft Skills
< >Team managing skillsStrong analytical and problem‑solving skills.Excellent communication and stakeholder management abilities.Ability to work independently and lead technical discussions.Proactive mindset with attention to detail and quality.Work Hours:
2.30PM IST to 11.30PM IST
Equal Opportunity Statement:
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.