Finance Operations Senior Director

The job profile for this position is Financial Analysis Senior Director, which is a Band 5 Management Career Track Role.

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Role Overview:

The Senior Director of Finance Operations for Cigna Pharmacy will lead a team of approximately 20 professionals plus a dedicated technology team. This role is responsible for driving operational excellence across client performance guarantee (PG) operations, guarantee and ASO agreement automation, data management, and implementation of new initiatives and technology.  The position requires strong leadership, attention to detail, and collaboration with cross-functional teams including sales, underwriting, product, and technology.

Key Responsibilities:

Team Leadership

• Manage and develop a staff of 20 and a dedicated technology team, fostering a culture of accountability and continuous improvement.

Client PG Operations

• Validate rebate invoice data for Cigna Pharmacy in partnership with ESI
• Oversee client pharmacy rebate sharing for over 1,200 clients.
• Ensure accurate discount guarantee reporting and reconciliation.
• Support sales training and client resolution activities.
• Manage audit processes for client guarantees in partnership with the enterprise rebate audit team.

ASO Agreement and RFP Support

• Drive automation of guarantees and ASO agreements, including broker templates, new language, and market events
• Approve client communications and RFP language to ensure compliance and accuracy with capabilities

Project Management

• Lead implementation of new underwriting and pricing guarantees, exclusions, and related initiatives.
• Coordinate cross-functional efforts to deliver projects on time and within scope.

Data Operations

• Develop and maintain Cigna Pharmacy finance data, consolidating data from ESI, Accredo, ESHD, and CHC Medical.
• Advance data visualization and automation initiatives to improve reporting efficiency.
• Serve as subject matter expert for compliance reporting
• Active engagement with Technology to ensure data accuracy and availability

Qualifications:

• Extensive experience in finance operations within healthcare or pharmacy benefit management.
• Proven leadership skills managing large teams and technology-driven initiatives.
• Excellent communication and stakeholder management skills.
• Strong problem solving skills involving complex systems and a matrix environment
• Knowledge of compliance, audit processes, and client contract management.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 169,500 - 282,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.