What are the responsibilities and job description for the Editor in Chief - Head of Newsroom position at The Cigna Group?
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
About the Role
Great storytelling at The Cigna Group doesn’t just inform, it builds trust, simplifies complexity, and inspires better health outcomes. Our Newsrooms play a central role in advancing our mission by translating enterprise strategy into clear, credible, and compelling stories that reach and resonate with our audiences.
We are seeking a seasoned Editor in Chief to lead our Newsroom function across three channels, supporting The Cigna Group, Cigna Healthcare and Evernorth Heath Services. This leader will shape and elevate our editorial voice, expand our reach, and ensure our content advances business priorities through modern, insights-driven, audience-first storytelling.
Key Responsibilities
Lead Strategic, Audience-First Storytelling
- Define and evolve the editorial vision, voice, and standards across all Newsroom channels
- Translate enterprise priorities into clear, engaging narratives that support growth, reputation, and trust
- Bring strategy to life through compelling storytelling tailored to diverse audiences (patients, clients, clinicians, policymakers, and more)
- Oversee creation of high-quality, multi-format content (articles, video, thought leadership, and integrated series)
- Ensure content is aligned to key audiences, moments, and business priorities with clear performance objectives
Ensure Editorial Excellence and Governance
- Serve as final editorial authority, reviewing and approving content prior to publication
- Maintain consistency with brand voice, enterprise messaging, and compliance requirements
- Act as the decision-maker on high-visibility and high-risk content
- Establish and uphold a high bar for quality, accuracy, and clarity
Partner Across the Enterprise
- Collaborate with business and functional leaders to identify story opportunities and surface insights
- Interview senior executives and translate complex ideas into accessible narratives
- Partner across Communications & Marketing to ensure integrated execution across owned, earned, paid, and social channels
Drive Performance and Continuous Improvement
- Leverage data, analytics, and AI tools to maximize efficiency, while improving content effectiveness, discoverability, and engagement in Search and AI assistants
- Monitor and evaluate performance of content and campaigns
- Translate insights into actionable recommendations to refine strategy and improve outcomes
Build and Lead a High-Performing Team
- Lead, coach, and develop a team of content and editorial professionals
- Foster a culture of creativity, curiosity, accountability, and continuous learning
- Create an environment that is collaborative, inclusive, and energizing
- Set clear expectations and hold the team accountable for results
Ideal candidates will offer:
- 10 years of experience in journalism, brand journalism, content strategy, or editorial leadership in a corporate or agency environment
- Proven ability to develop and execute high-impact storytelling strategies
- Strong writing, editing, and verbal communication skills, with the ability to clearly articulate complex ideas
- Experience influencing senior leaders, including C-suite executives
- Demonstrated ability to operate effectively in highly matrixed, fast-paced environments
- Background in healthcare or closely related industries
- Experience connecting business strategy to communications and content outcomes
- Familiarity with AI-enabled content tools and data-driven content optimization
- Experience with content performance measurement, reporting, and analytics platforms
- Ability to work from a Cigna Group office 3 days a week, as directed by the business
Leadership & Skills
- Strategic thinker with strong editorial judgment and attention to detail
- Proactive, adaptable, and comfortable operating in ambiguity
- Strong relationship builder with the ability to influence across functions and levels
- High level of professionalism, discretion, and sound judgment
- Excellent organizational and project management skills, with the ability to manage multiple priorities simultaneously
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.