Corporate Shared Services Project Director Encore Role

The job profile for this position is Encore, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Corporate Shared Services Project Director – Encore

Corporate Shared Services Team
The job profile for this position is for a part-time Encore role, which is a Band 5
Director Career Track Role.
 

Our Team
The Corporate Shared Services team is a benchmark operation with a highly
consultative approach to achieving the organization’s needs in a rapidly growing
and complex environment. The team’s mission is to provide industry expertise in support of The Cigna Group business initiatives. Deliver innovative tools, technology and spend management controls while ensuring policy compliance and due diligence. The Corporate Shared Services team is comprised of several areas of knowledge expertise: Global Travel management, Executive services, T&E policy, Travel Communications, Duty of Care, Group meeting governance, Corporate Card and Fleet Management.  These areas support all of The Cigna Group business initiative globally including product, sales, and service operations. This is a high-visibility team that interfaces with top level executives, customers, brokers, all levels of employees and a large number of vendors.  This team has been recognized in the travel industry with a Visionary Award and an industry Top 20 Changemakers Award.

Our Role
The Corporate Shared Services Project Director is a part-time Encore role that will serve as a strategic consultant to the Corporate Shared Services team—providing advisory support, thought partnership, and guidance to ensure key initiatives are aligned to department priorities. The role will focus on strategic alignment and project support, including:

- Dedicated strategic insights for department providing directional project

support and targeted industry knowledge.

- Provide project oversight and guidance on efficiency and effectiveness

enablement (supporting the team with frameworks, structure, and best

practices).

- Partner with consultant-led workstreams to support enablement,

remove roadblocks, and provide strategic perspective as needed.

- Support department initiatives by providing project coordination

and governance to advance E&E enablement.

- Provide support for department initiatives—such as the Corporate Card

RFP and implementation and the AMEX GBT/CWT transition—by advising

on approach, risks, stakeholder alignment, and decision-making.

- Advise on enhancements to the existing Duty of Care structure by

assessing current processes, recommending SOP improvements, and

aligning refinements with key internal stakeholders.

- Provide strategic guidance to evolve the Executive Services travel support

model—identifying opportunities to strengthen the customer experience

and streamline service delivery and management.

-This role will report to the Director, Global Travel, Corporate Solutions and Meeting Governance

Our Ideal Candidate Will Offer:
- Expert knowledge of successful industry techniques, technology, innovation and strategic insights. 

- Must have a keen sense of corporate culture with the ability to
effectively communicate and conduct themselves in a highly professional
manner.  
- 25 years of experience in travel management, meetings governance,
corporate card programs, and corporate shared services within a mid-to-
large global organization
- A proven leader who builds confidence, accountability, trust, and respect,
with a focus on continuous development
- Strong alignment to enterprise vision and values, with the courage to
navigate complexity and leverage networks to drive outcomes
- Global project/program management experience, with a track record of
driving innovation, agility, and rapid learning in a fast-changing industry
- Bachelor’s degree (or equivalent) required; advanced degree preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.