Control Measurement Manager SOC/SOX - Evernorth - Remote

Role Summary

The Manager, SOX & SOC 1 Control Measurement will lead the execution of key controls to ensure operating effectiveness and control readiness of SOX and SOC 1 controls for Client Service & Operations (CS&O). This role manages the team responsible for performing control measurement activities, ensuring statistically valid sampling, consistent methodology, audit-ready documentation, and timely execution aligned to audit cycles.

This role partners closely with the Client Risk & Control Specialist, who owns governance frameworks and Internal and external audit relationships, to ensure testing execution aligns with regulatory expectations and control design standards. The role maintains independence from operational inspection teams to preserve objectivity and segregation of duties.

Key Responsibilities

Lead Control Measurement Execution

• Manage and develop team members performing key SOX and SOC 1 controls
• Ensure consistent execution of control performance and protocols across in-scope controls
• Oversee documentation quality and evidence sufficiency
• Ensure control performance is completed timely and aligned to audit schedules

Sampling Methodology & Statistical Integrity

• Establish and oversee statistically valid sampling methodologies
• Validate population completeness and data integrity prior to sampling
• Ensure sample sizes meet regulatory and audit expectations
• Leverage RaoSoft (or similar platforms) to execute structured sampling and documentation

Operating Effectiveness Validation

• Assess whether controls are performed as designed and documented appropriately
• Identify trends, deficiencies, or systemic control breakdowns
• Escalate findings to Risk & Control leadership for remediation planning

Partnership with Risk & Control Governance

• Align with Client Risk & Control Specialists on scope, timing, and testing standards
• Assist in providing Client Risk & Control Specialist impact analysis and corrective action plans for any identified control failures
• Contribute insight into risk patterns and control performance trends

Internal and External Audit Support

• Support internal audit requests with testing results and documentation
• Provide external audit support including reviewing SOC 1 and SOX control narratives for necessary updates, preparation and facilitation of control walkthroughs, and providing testing evidence in accordance with external audit requirements
• Address external audit inquiries including requests for additional testing documentation and providing responses to follow-up questions
• Prepare corrective action plans and management responses for identified control failures or deficiencies
• Respond to client inquiries regarding any SOC 1 exceptions and status of corrective action plans

Continuous Improvement

• Standardize control protocols and documentation practices
• Introduce automation and analytics to strengthen monitoring
• Reinforce segregation of duties between inspection, governance, and measurement functions

Qualifications

• High School Diploma or GED required. Bachelor's or advance degree preferred
• 5 years of experience in SOX, SOC 1, internal audit, compliance testing, or control measurement highly preferred
• Proven experience leading and developing teams responsible for SOC 1/SOX control testing, measurement, and compliance oversight preferred
• Experience performing or managing control testing and operating effectiveness validation
• Strong understanding of sampling methodologies and testing rigor
• Experience working with audit-ready documentation and evidence standards
• Familiarity with testing platforms (e.g., RaoSoft or similar tools)
• Excellent communication and stakeholder management skills.
• Demonstrated ability to drive issue escalation and resolution across complex programs.
• Experience in healthcare operations strongly preferred.

Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule (three days per week): Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 90,300 - 150,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.