What are the responsibilities and job description for the CLM Business Product Owner Advisor - Express Scripts - Hybrid position at The Cigna Group?
The CLM Business Product Owner (BPO) Advisor will be a member of the technology vertical within the Pharmacy Benefit Services Operations Advancement Team department supporting Evernorth and its businesses. This team owns and is responsible for providing the strategic vision for the overall technology stack (tools and applications) that is utilized by the business, such as Sales and Account Management, to power the client buying journey. From prospecting, RFP, contracting, closing the deal, to implementation. The business product owner will work directly with frontline business users (our customers) to understand business processes and identify needs/requirements. They are then responsible for partnering with our technology and software engineering partners to develop and implement a solution.
The business product owner represents the “voice of the customer”, maintaining, and prioritizing incoming requests and the product backlog. Ensuring the team is working on initiatives that will that maximize business value and deliver necessary fixes and functionality to all customers.
Primary Functions
- Strong business skills and experience
- Past experience working with technology teams
- Ability and interest to learn how to work with technology teams.
- Provide expert content/professional leadership on complex assignments/projects
- Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
- Uses deep professional and business knowledge and acumen to advise functional leaders.
- Focus on providing thought leadership but also works on broader projects, which requires an understanding of larger enterprise goals.
- Recognized internally as “the go-to person” / subject matter expert.
Key Qualifications
- High school diploma required
- Bachelor’s degree preferred
- 5 years experience with program management or product owner preferred
- Knowledge of agile methodology preferred
- Proficiency in CLM required
- Business, technical and financial acumen preferred
- Ability to operate within a fast-paced work environment a plus
- Excellent communication (oral and written), facilitation and presentation, skills required
- Excellent organization skills preferred
- Proven ability to manage multiple projects simultaneously required
- Demonstrated problem solving and organization capabilities preferred
- Proven ability to manage multiple projects simultaneously and work well within an ambiguous environment preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 96,500 - 160,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.