What are the responsibilities and job description for the GSD HR Shared Services (Temporary) position at The Church of Jesus Christ of Latter-day Saints?
Job Description
The HR Shared Services role will provide analytical thinking and problem-solving skills to resolve inquiries and complete critical transactions. The person in this role will maintain accurate data records and files for the global workforce. This role will support multiple types of service requests with varying levels of complexity and high volumes. This role will also provide wide-ranging support to implement HR policy and complete transactions in a timely manner.
This is a temporary position that may last up to 12 months.
Alternate Work Arrangement. Currently the "AWA" is 4 days remote and 1 in office once the application process has been completed and based on approval. You may need to work more than 1 day in the office due to business needs. The Employer may, in its sole discretion, rescind, amend, revoke or modify the terms of the agreement and the work from home arrangement at any time, with or without notice, and with or without cause.
Shift/working hours will be with the following days/times: Monday through Friday, 7:00 am - 5:00 pm
Responsibilities
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
The HR Shared Services role will provide analytical thinking and problem-solving skills to resolve inquiries and complete critical transactions. The person in this role will maintain accurate data records and files for the global workforce. This role will support multiple types of service requests with varying levels of complexity and high volumes. This role will also provide wide-ranging support to implement HR policy and complete transactions in a timely manner.
This is a temporary position that may last up to 12 months.
Alternate Work Arrangement. Currently the "AWA" is 4 days remote and 1 in office once the application process has been completed and based on approval. You may need to work more than 1 day in the office due to business needs. The Employer may, in its sole discretion, rescind, amend, revoke or modify the terms of the agreement and the work from home arrangement at any time, with or without notice, and with or without cause.
Shift/working hours will be with the following days/times: Monday through Friday, 7:00 am - 5:00 pm
Responsibilities
- Improves upon and gains new talents
- Works under direct supervision
- Exercises ability to understand and apply policy and procedure to troubleshoot and resolve basic to moderately complex pay and employee issues
- Resolves some routine and unusual or non-recurring problems
- Refers more complex issues to higher levels
- Follows standard procedures and written instructions to accomplish assigned transactions
- Ensures complete confidentiality while handling a high volume of sensitive employee pay and job-related information
- Applies basic administrative skills, and may develop advanced skills using tools and equipment appropriate for the position
- Begins to learn about the nature of the organization's business, employee population, and organizational culture
- Provides factual information on request
- Learns to counsel together with coworkers
- Accepts and provides candid feedback
- Works with internal and external customers and organizations
- Adapts to the multiple systems used within the organization
- Responds to individual inquiries
- Associate degree plus two years related experience OR equivalent experience
- Basic understanding of HR products, services and processes, learning practices, and procedures
- Reactive to issues and needs of customers
- Proficient in written and verbal communication skills
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.