What are the responsibilities and job description for the FamilySearch Research Consultant 3, US & Canada position at The Church of Jesus Christ of Latter-day Saints?
Job Description
FamilySearch is seeking qualified candidates with United States and Canada genealogical research expertise to fill a full-time, benefited, in-person position at the Family History Library.
Responsibilities
We are looking for self-driven, creative thinkers who can:
Required attitudes or talents:
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
FamilySearch is seeking qualified candidates with United States and Canada genealogical research expertise to fill a full-time, benefited, in-person position at the Family History Library.
Responsibilities
We are looking for self-driven, creative thinkers who can:
- Provide friendly, timely, and accurate research guidance and assistance to the public.
- Answer in-person and online United States and Canada genealogy research questions.
- Assist with library operational needs (staffing, consultations, projects, training, etc.)
Required attitudes or talents:
- Exceptional interpersonal and customer service skills.
- Strong work ethic.
- Effective problem-solving skills.
- Strong desire to learn and apply new knowledge.
- Must enjoy working with others in teams.
- Ability to lead and mentor others.
- Willingness to help guests learn how to get the right answers.
- Prepared to take charge of special assignments.
- Bachelor's degree in Family History or related field with specialization in the United States and Canada, or equivalent research experience.
- High computer proficiency, especially with internet searching, Microsoft Office products (Word, Excel, PowerPoint, Office 365, Teams), and online video conferencing. Ability to quickly learn and use other, internal software.
- Working knowledge of FamilySearch products (FamilySearch.org, including the FamilySearch Catalog, Wiki, Historical Records, Family Tree, Memories, etc.)
- Advanced genealogical research skills.
- Excellent communication skills (verbal and written).
- Ability to decipher and interpret handwritten records in English.
- Excellent presentation and teaching skills.
- Accredited Genealogist (United States or Canada area), Board-certified by Board for Certification of Genealogists, or equivalent experience in genealogy, history, or a related field. Those candidates without a credential, if hired, must be willing to obtain one.
- Canadian research expertise and knowledge of French records and language.
- Proficiency in other geographical research areas or languages.
- Experience working remotely.
- The full-time position will require working some Saturdays, Sundays, holidays, and evenings.
- If we choose to interview you, we will require samples of your genealogical writing and your research and documentation skills.
- During interviews, you will be asked to demonstrate:
- Customer service skills.
- Technology skills.
- Document identification, deciphering, and translation skills.
- Presentation skills.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.