Demo

Business Analyst

The Church of Eleven22®
Jacksonville, FL Full Time
POSTED ON 4/11/2026
AVAILABLE BEFORE 5/10/2026
Description

Job Title: Business Analyst

Ministry/Department: Information Technology

Reports to: CMS Optimization Associate

Status: Full-time, exempt

Supervisory Role: None

Objective

The Business Analyst will play a key role in supporting the church’s ongoing data initiatives by assisting with the documentation of existing applications and data sources. This work will contribute directly to the creation of a comprehensive data warehouse, improving data accessibility and decision-making. In addition, this position will partner with the finance team to facilitate the adoption and integration of Copilot tools, helping to drive efficiency and enhance workflow processes throughout the ministry.

Key Responsibilities

  • Document existing applications and data sources to support the development of a unified data warehouse
  • Collaborate with IT and other ministry teams to gather and analyze system requirements for improved data accessibility
  • Assist in integrating Copilot tools within ministry workflows to enhance efficiency and streamline processes
  • Develop and maintain clear, comprehensive documentation to ensure system transparency and continuity
  • Support the creation of training resources and facilitate knowledge sharing for new technology adoption across ministries
  • Participate in process reviews to identify opportunities for workflow optimization and recommend actionable improvements
  • Ensure the accuracy and consistency of data sources used for reporting and analytics purposes
  • Maintain up-to-date documentation for compliance and audit needs, adhering to organizational standards
  • Partner with IT and Data teams to translate ministry and operational needs into data requirements for the centralized data warehouse
  • Capture data definitions, business rules and critical metrics required for warehouse development
  • Assist with data validation, testing and quality checks to ensure accurate reporting and analytics
  • Create or help create training materials and conduct training sessions for IT deliverables

Competencies

  • Model The Church of Eleven22® mission, vision and core values
  • Ability to maintain strict confidentiality
  • Ability to adapt to change
  • Strong, proactive communication skills
  • Analytical thinking and problem-solving skills
  • Attention to detail—especially in data documentation and review
  • Strong organizational and time management abilities
  • Ability to translate complex technical information for non-technical audiences
  • Collaboration and teamwork, particularly across ministries
  • Proficiency in data visualization and reporting tools
  • Experience with process mapping and workflow optimization
  • Initiative in identifying areas for process improvement
  • Flexibility to adapt to shifting project priorities and timelines
  • Commitment to ongoing professional development, especially in technology and data management trends
  • Familiarity with change management strategies
  • Ability to facilitate and lead meetings or training sessions

Education and Experience

  • Bachelor’s degree in business, Information Systems, Data Analytics or a related field preferred
  • 2–4 years of experience in business analysis, data analysis or a similar role
  • Exposure to automation tools or AI platforms (e.g., Microsoft Copilot) preferred

Position Type/Expected Hours of Work

This is a full-time position with work hours Monday-Friday.

The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.

Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Physical Demands

This role is primarily sedentary and requires extended periods of sitting and working at a computer, including prolonged screen use. Occasional walking, light lifting of files or office materials and occasional bending/standing may be required.

Ministerial Exception

The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).

Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.

Code of Conduct

  • We live authenticity
  • We are gospel-centered and mission-focused
  • We are family
  • We are lifelong learners
  • We aim for excellence in the experience with zero excess
  • We choose to trust
  • We pray 1st and decide 2nd
  • We glorify God by honoring others
  • Our team unites under clear vision
  • We walk in humble confidence

EEO Statement

The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law. Staff member signature below constitutes staff member’s understanding of the requirements, essential functions and duties of the position.

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