What are the responsibilities and job description for the Customer Service Representative position at The Chimney Guys?
"Phone Pros Wanted: Help Us Serve Clients & Drive Sales!"
Are you an experienced call center or inside sales professional who loves turning conversations into opportunities? Do you excel at connecting with people, guiding them through solutions, and delivering exceptional customer experiences? If so, The Chimney Guys in Pataskala, OH want to meet you! We're looking for a driven, part-time Customer Service Representative who thrives in a fast-paced, phone-heavy environment and enjoys contributing directly to team sales goals.
Join a company that invests in you through ongoing training, a supportive team culture, and opportunities for growth. Apply today and help us provide the exceptional service our customers rave about!
THE BASICS
Pay
$16–$19 per hour, based on experience.
Schedule
Part-time, about 30 hours per week
- Monday–Thursday: 2 pm–7 pm
- Saturday: 8 am–2 pm
- Fridays off!
WHAT YOU'LL DO
As our Customer Service Representative, you'll be the first point of contact for clients-playing a crucial role in both customer satisfaction and sales performance. Your day includes:
- Answering inbound calls and delivering a professional, friendly, consultative experience
- Using your call center and sales skills to schedule service appointments and educate customers about our offerings
- Coordinating with field technicians to ensure smooth, accurate scheduling
- Making outbound follow-up calls to customers and returning missed calls
- Managing service requests, gathering key details, and keeping accurate records
- Helping our team reach daily and weekly sales targets through meaningful client interactions
This role is ideal for someone who loves being on the phone, enjoys solution-based selling, and gets energy from helping a team grow.
WHAT YOU BRING
- 2 years of call center, sales, or office experience
- Strong phone communication and customer service abilities
- Comfort working toward sales goals
- A positive, team-oriented attitude
ABOUT THE CHIMNEY GUYS
The Chimney Guys is a rapidly growing, family-owned business known for exceptional chimney cleaning, repairs, and masonry work. Our reputation is built on trust, integrity, and five-star customer experiences-one conversation at a time.
We succeed because our team succeeds. We provide comprehensive training, a supportive environment, and the resources you need to deliver outstanding service every day. If you're hungry to learn, grow, and contribute, you'll feel right at home here.
READY TO JOIN OUR TEAM?
If you're passionate about customer care, motivated by sales success, and eager to be part of a growing, high-performing company, we want to meet you! Apply now using our quick 3-minute application.
Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
Salary : $16 - $19