What are the responsibilities and job description for the Office Manager for ALLENTOWN, PA position at THE CHILDSMILES GROUP LLC?
We will start interviews SOON. We want to find out how many people INTERNALLY would be interested in this amazing role. Everyone will be given a fair chance to apply.
Every application will be reviewed, but not every applicant will qualify for an interview. We appreciate all applicants but only those with proper experience and outstanding performance will be invited for an interview.
Roles and Responsibilities
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the patient first experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Qualifications
Minimum experience of 2-4 years as a dental office manager/team leader preferred.
Working knowledge of practice management Open Dental software
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
Exhibit outstanding customer service.
Experience in leadership positions, managing and training new and existing employees.
Ability to speak and understand Spanish is a plus.
Excellent Benefits:
Excellent employer-paid benefits package for full time team members
- Low Cost Health Insurance
- Excellent Bonus Incentive
- Life and AD&D insurance (premium at no cost to employee plus additional voluntary life insurance)
- Short-term and long-term disability insurance (premium at no cost to employee)e, short/long term disability, etc.)
- Various voluntary insurances including dental, critical illness, accident
- Paid time off
- Paid holidays
- Employee Assistance Program
- 401 K with employer contribution
- Orthodontics assistance
If you're interest in this position- please apply today!
Location: Allentown, PA
Smiles4Keeps.com