What are the responsibilities and job description for the IT Specialist-Portland position at The Children's Garden Downtown?
Do you want to change the world?
At Endeavor Schools we are changing the world one child at a time. Endeavor
Schools is a stable growing family of private schools committed to creating better
education for a better world.
Making a significant, lasting, positive difference in the communities we serve begins
and ends with our people. At Endeavor Schools, we are always recruiting for team
members who have the courage, skills, experience, and desire to help us strengthen
our team and deliver on the promises we make to the families that we serve.
We are currently seeking an IT Support Specialist to provides desktop, software,
network support, and troubleshooting. This position provides remote and on-site
support to our schools on a wide range of small to medium size business hardware
and software applications, including Cisco Meraki, Sophos, Ubiquiti Unifi, Microsoft
and Google (G-Suite) products.
We are dedicated to providing a safe work environment to our school communities.
As such, employees working on site at any of our schools will be required to provide
a negative COVID test 3 days prior to their start date.
Job Responsibilities Include:
- Provide desktop, network and IT support to schools and the Endeavor team
- Travel to and provide desktop, network and on site support to schools as
- Maintains record keeping of systems and standards.
- Manages and maintains training records for IT training programs.
- Manages and tracks IT budget and approvals.
- Responsible for add/delete of IT related accounts.
- Monitor and maintain incoming work queue to ensure effective prioritization
- Determine root-cause and provides expert solutions to resolve issues
- Identify, research, design, and implement innovative best scalable hardware
- Install, configure, maintain, and troubleshoot a wide range of hardware and
- Participate and or coordinates technology research, demo’s, strategic project
- Provide input on process and technology improvements. Adhere to defined
user workstation hardware, software and peripheral device.
Skills:
- Must understand installation, configuration and troubleshooting processes for
- Knowledge or Experience with current desktop versions of Microsoft Windows,
- Knowledge or Experience with administering Google Apps and Microsoft
- Knowledge or Experience with troubleshooting and installation of connections,
equipment a plus.
- Knowledge or Experience with printer and phone systems a plus.
Attributes:
- Growth Mindset: Models a ‘Growth Mindset’ by consistently seeking to
- Hungry: Continuously strives for excellence, going above and beyond what is
- Humble: Puts the collective success of the team over one’s individual
team accomplishments.
- (People) Smart: Demonstrates good judgment when interacting with
behavior as necessary.
- Emotional Intelligence (EQ): Cultivates the interpersonal skills and emotional
mutual trust, respect and accountability.
- Time Management: Determines priorities and schedules activities, using time
- Resourcefulness: Does more with less, researching and investigating to
- Customer Service Orientation: Demonstrates a focus on identifying and
- Adaptability: Exercises patience and maintains a calm and positive disposition
flexibility, wisdom, and caring.
- Exceptional and concise communication skills, both written and verbal.
- Experience assigning work to individuals, guiding individuals to accomplish
- Associates degree in computer technology or equivalent work experience.
- Bachelor’s degree is preferred.
- Minimum 1 year of experience in a similar technology support role.
Physical Requirements:
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
- Prolonged sitting at a desk using computer.
- Walk, bend, stoop, kneel, crouch or crawl.
- Use hands to fingers, hand or feel objects, tools, or controls; reach with hands
- Hear or talk.
- Close vision, distance vision, color vision, peripheral vision, depth perception
Why work for us? Because we truly care about our people!
Endeavor Schools is a growing family of private schools that is united by the belief
that families deserve schools that are worthy of their trust. The mission of Endeavor
Schools is to empower our schools with the tools, resources and support required to
deliver on the promises made to our children and families. Our vision is to create
optimal teaching and learning environments that transform the lives of those we
serveSafety Statement: Endeavor Schools is committed to provide a safe school
environment for our employees and our students. As such, we follow strict CDC
guidelines for school operations, including, but not limited to, the use of Personal
Protective Equipment (such as masks and/or gloves), controlled classroom sizes,
routinely taking temperatures of staff and students, and sanitizing classrooms and
surfaces throughout the day. Employees of Endeavor Schools are expected to follow
all work and safety guidelines/procedures each day.
Endeavor Schools is an equal opportunity employer