What are the responsibilities and job description for the Medical Service Coordinator position at The Children's Community Programs of Connecticut?
If you’re a healthcare professional tired of trading your evenings, weekends, and well-being for the job, CCP’s Medical Services Coordinator role offers a different deal — meaningful work for children, on a schedule you can actually build a life around.
Why You'll Love Working Here
Children’s Community Programs of Connecticut (CCP) exists to support children and families across our state, and the children in our Long Term Foster Care program are among the most vulnerable we serve. The work here is tangible, not abstract: the appointments you coordinate and the follow-ups you close are the difference between care that happens and care that gets missed.
You’ll do that work inside a culture built on intention. CCP’s leadership is accessible, organized, and genuinely committed to sustainable workloads — team members here are trusted to do meaningful work without being run into the ground. You’ll find recognition that celebrates wins of every size, culture committees where team members actually shape how CCP operates, and benefits that reflect how we treat our own: comprehensive medical, dental, and vision coverage for you and your family, quarterly wellness experiences, and Summer Fridays. We take care of the people who take care of children.
What You'll Do
Reporting to the Assistant Program Manager within CCP’s Long Term Foster Care program, you will:
• Coordinate the full arc of each child’s medical care — from initial assessments through scheduling, follow-up, and resolution — so nothing falls between providers.
• Schedule and align appointments across children, nurses, and physicians, keeping every moving part on track.
• Verify the information in each child’s medical record so the care team is working from an accurate picture.
• Follow up on every open medical need until it’s closed — not just logged.
• Make sure required forms and documents are completed correctly and on time.
• Check in on the children regularly and document how their care is progressing, so the whole team can see the trajectory.
• Provide the administrative backbone that keeps clinical services running effectively.
This is a full-time daytime position.
Who succeeds in this role:
Someone exacting with details, steady when the schedule is full, and relentless about follow-through — because for a child far from home, a missed appointment isn’t a missed task, it’s a gap in their care.
What You'll Bring To The Table
Required:
• Bachelor’s degree in public health or a related field.
• At least one year of experience in a healthcare setting.
• Fluency in English and Spanish, spoken and written.
• Strong organizational skills and genuine attention to detail — in this role, accuracy is care.
• An understanding of how trauma and disrupted attachment affect children, and the cultural humility to meet families where they are.
Preferred:
• Active Licensed Practical Nurse (LPN) license.
• Previous experience in medical scheduling or care coordination.
Compensation: $60,000 – $71,200 annually
Children's Community Programs is a nonprofit organization and does not offer visa sponsorship or relocation assistance. Candidates relocating independently are welcome to apply. We are an Equal Opportunity Employer.
Each year, CCP staff directly support more than a thousand Connecticut families. Employees work within interdisciplinary teams alongside clinicians, educators, and advocates to address real-world challenges affecting safety, education, and long-term independence.
We believe effective services require supported employees. CCP emphasizes supervision, professional development, and teamwork so staff can perform confidently and sustainably in challenging but meaningful roles.
Salary : $60,000 - $71,200