What are the responsibilities and job description for the Health Care Interpreter/Translator position at The Children's Clinic?
Oregon Health Authority Certified HCI required, and be listed on the central registry.
The Children's Clinic is actively seeking a Qualified or Certified Health Care Interpreter- Spanish to join our team! Candidate must have completed Oregon’s Health Care Interpreter (HCI) Program and be registered with Oregon’s Health Care Interpreter Registry.
Essential Functions:
- Answer the telephone professionally and courteously, scheduling patient appointments following procedures for proper timing and routing. Follow established guidelines to route complex messages to medical staff.
- Provide thorough, timely, and accurate interpreting for patients, families, providers, and staff.
- Serve as a resource to patients, families, and staff
- Establish and maintain quality service and positive interaction with patients, families, providers, and staff.
- Explain clinic resources, office protocols, and processes to patients and families
- Assist with patient follow-up as needed.
- Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines.
- Sustain excellent patient interactions using clear communication and problem-solving skills.
- Maintain confidentiality of sensitive patient information at all times.
- Successfully work in a fast-paced, changing environment with effective time management and the ability to multitask and prioritize workload.
- Independently recognize, interpret, and evaluate situations and their level of urgency.
- Display high standards of office conduct.
What you'll need:
- The ability to fluently speak, read, and write in English and in Spanish.
- Knowledge of anatomy, major body systems, and medical terminology in Spanish and English.
- Demonstrated exceptional communication skills, including accurately conveying necessary information, listening effectively, and asking questions where clarification is needed.
- High school diploma or equivalent required.
- Minimum of 1 year of experience in a professional interpreting setting (healthcare, legal, or other related) in both remote and in-person modalities, with one year in a healthcare setting.
- Oregon Health Authority Certified HCI required, and be listed on the central registry.
Pay: Commensurate with experience.
Schedule: Part-time at 24 hours per week. Monday-Friday with weekend and evenings as needed. May be open to full-time.
Immunizations are a requirement for employment to help ensure a safe and healthy workplace by reducing the risk of communicable diseases. TCC requires proof of vaccination including MMR, Hepatitis B, Tdap, Varicella, Influenza, and TB Screening.
HR Req. # 2025-1018
Job Type: Part-time
Pay: $24.00 - $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $24 - $36