Specialist-Supports Coordination

Children’s Center of Wayne County (TCC) The Children’s Center, founded in 1929, provides evidence-based clinical therapy to children who deal with mental, behavioral, emotional, intellectual, and developmental health and educational challenges or may have experienced trauma.

School Community-Based Partnerships: We partner with K-12 schools and community organizations that serve children to provide clinical therapy, counseling, psychological services, and psychiatric evaluations, treatment & interventions.

Child Welfare: In addition to the clinical therapy programs offered, The Children’s Center places children in licensed foster homes, and supports them throughout their time in the child welfare system.

Child Well-being Family Success: We operate an onsite family success center that promotes child-wellbeing and offers children and youth from all walks of life to access relevant mental health crisis prevention and child abuse and neglect prevention services.

Advocacy: We champion child and youth well-being for those experiencing poverty-related issues, those within the child welfare system, and those in need of evidence-based, clinical therapy.

TCC’s mission is to help children and families shape their own futures. If as many children as possible, and their families can easily access comprehensive, evidence-based, clinical therapy that is integrated into and supports their everyday lives then, children will experience an improved quality of life where they have a true sense of agency and empowerment in their lives.

We embrace and demonstrate a set of Core Values as the foundation of our culture. They define how we do what we do, and what we value in our work with each other and our community. Daily demonstration of these values, in mindset and behavior, is required to be successful as a TCC team member.

• Dedicated-We are devoted, dedicated and always willing to pitch to accomplish our mission.
• Passionate-We are passionate about what we do and helping the people we serve.
• Accountable-We do what we say and accomplish all aspects of our responsibilities.
• Can Do Attitude- We approach our responsibilities with a positive attitude.
• Respectful- We always treat co-workers, donors, children and families with the utmost respect, courtesy, and patience.

Job Summary

Provide Supports Coordination services to children and families enrolled in the DDS program in the Specialized Behavioral Health Department. Meet with families on a monthly basis to complete all required clinical documentation, as well as link and coordinate needed ancillary services that may be identified. Advocate on behalf of the families for school and community based needs.

Job Requirements

• A minimum of 1 year of experience with children or adults with intellectual and/or developmental disabilities including Autism Spectrum Disorder (ASD) required.
• Ability to monitor services in the child's home, school and community environment required.
• Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office and general office equipment.
• Must be able to provide clearance that there is no record and/or convictions as a perpetrator of child abuse and/or neglect in the State of Michigan Child Abuse/Neglect Central Registry and other states of residency over the past 5 years.
• If position requires driving, you must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance.
• Ability to work effectively both independently and with an interdisciplinary team.
• Ability to effectively manage time, information, and meet deadlines.
• Minimum of a Bachelor’s degree in psychology, social work, or counseling required.
• Preferred: License in the state of Michigan for the coordinating degree and maintain license throughout employment. Meet and maintain eligibility criteria to be credentialed per the MDCH Qualifications Guidelines. (i.e. LLBSW, LLMSW, LLPC).

Essential Functions

• Coordinate and monitor all services being provided to the child/family for appropriateness as well as continue to address any new child/family needs.
• Maintain clinical records, reports, case notes, and all other client documentation in the appropriate electronic record systems, meeting all agency, contractual or billing requirements and deadlines.
• Maintain a flexible schedule in order to appropriately deliver services to meet client needs in the home, school, community or agency and by working evening and weekends.
• Attend medication reviews, psychiatric evaluations, and case consultations when appropriate.
• In collaboration with the family, work with other internal and external partners (i.e. schools, faith community, other human services organizations) to develop natural supports to eliminate barriers to services, enhance existing community services or develop new services based on the needs of The Children's Center families.
• Participate and/or develop person/family centered plans, social histories, periodic reviews and case consultations. Participate in Individualized Education Plans (IEP's) in the child's school.
• Develop Performance Goals and Expectations with immediate supervisor annually.
• If certified in a clinical model of practice, staff must maintain certification in and participate in all training and program requirements to assure model fidelity for any Evidence Based, Promising and/or Best Practice Models.
• Support the values of the family, The Children's Center Mission and the commitment to the ongoing safety and family stability.
• Collaborate and maintain professional standards at all times while conducting agency business.
• Perform other related duties as assigned by the Supervisor.

Key Performance Indicators

• 100% of active community-based clients have a scheduled appointment on a monthly basis using the metric of unique clients seen.
• Engage clients and families in a manner that minimizes no show/cancellations to less than 35%
• Maximize engagement practices to meet weekly appointment scheduled hours expectations of 24 hours and weekly billed hours expectations of 15.6 hours.
• Uphold the agency’s core values and will have no more than two disciplinary actions related to core values concerns.
• Ensure that progress notes and SALS (including treatment plans and assessments) are completed with less than 3 infractions per month in accordance with the policy.
• Active participation in supervision, no less than on a bi-weekly basis, or consistent with regulatory standards
• Attend the required Agency and regulatory trainings and additional trainings based upon your position.

Additional Functions

• Contribute to a positive workplace culture that demonstrates evidence of high accountability, inclusivity, and collaboration.
• Demonstrate a commitment to anti-racist practices, diversity, equity, and inclusion in the workplace.
• Actively support and encourage creating a safe, welcoming, and inclusive administrative and service delivery environments.
• Adhere to best practices, ethical standards, and compliance with relevant laws and regulations.
• Attend required agency and regulatory trainings and additional trainings based upon your position.
• Complete and submit at least 99% of all Service Activity Logs (SAL) and progress notes within 1 business day of providing services.
• Maintain weekly direct service hours and caseload as designated, within 95% of the program standards.

Physical Requirements

• Ability to lift up to 25 Lbs.
• Ability to kneel, crawl, maneuver and interact with children on the floor or at a child's level.
• Ability to traverse stairs and other uneven terrain to gain access to and to maneuver throughout offsite locations including residential homes, office buildings and special event locations.
• Ability to prepare and inspect documents in hard copy or electronic format. Ability to tolerate exposure to computer screen and operate computer/keyboard and other office equipment on a frequent and/or continuous basis.
• Ability to receive and exchange information and accurately and effectively communicate and converse with others.
• Ability to sit for extended periods of time.

Robust Health Care and Benefit Package including:

• Medical
• Vision and Dental Plan sponsored 100% by The Children’s Center
• Matching 3% 403(b) retirement plan after one year, fully vested after two years of employment
• 80 hours of paid time off after 90 days, 120 hours of paid time off your first year, 160 hours your 2nd, 3rd and 4th year, 200 hours every year beginning your 5th year
• Accrued Paid Sick Time
• 11 paid holidays
• Life Insurance (Employer-Provided)
• Long Term Disability sponsored 100% by The Children’s Center
• Longevity Pay
• Health Savings Account
• Dependent Care Account
• Tuition reimbursement
• Employee Assistance

Voluntary Benefits

• Critical Illness
• Accident
• Voluntary Life, voluntary spouse and dependent life
• Pet Insurance
• Legal Shield (prepaid legal services)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.