What are the responsibilities and job description for the Reception/Administrative Assistant (Immigrant Connection) position at The Children's Ark?
Classification: Part-Time Hourly
Direct Report to: Site Director
Direct Report from: None
Summary of Position:
Immigrant Connection at Sent Church is seeking a new bilingual Spanish member to join our immigration legal services team. No legal background is necessary; comprehensive training will be provided.
The Intake Specialist/Administrative Assistant will complete welcome reception for the office and administrative support to Site Director and legal providers by performing a variety of general reception and administrative functions.
Part-time, hourly position with a target of 20-28 hours per week as follows: Monday, (possible Tuesday) Wednesday, Thursday from 10 am-5 pm (with some flexibility on ending time, if needed). Candidates should be detail-oriented, highly organized, trustworthy, with strong interpersonal and communication skills.
Core Responsibilities:
- Answer office phone/doorbell – the first face/ voice of “welcome” to the office.
- Schedule appointments for clients, answer general questions about hours, etc.
- Welcome clients and complete intake process.
- Receive and receipt fees.
- Enter client information in office software portal in preparation for form completion.
- Enter notices and other data into client profiles, manage filing of notices.
- Make certain standard phone/text/email responses to clients as directed by legal staff.
- Prepare mailings.
- Prepare standard inactive/closing letters for legal staff.
Other Staff Responsibilities:
- Fulfill any assignments that may arise to assist in the fulfillment of the IC office mission.
- Be actively involved in a Christian church and some form of an adult small group and/or discipleship group.
Position Requirements:
- Education – High School Diploma required; 2 years college preferred.
- Bilingual Spanish – required.
- Typing skills.
- Familiarity with variety of computer programs.
- Easily pick up new processes.
- Interacts effectively with a variety of people and accents, friendly.
- Able to process confidential information in an appropriate manner.
- Excellent communication skills – verbal, non-verbal and written.
- Ability to prioritize, focus on key objectives and multitask.
- Detail-oriented, showing initiative and effective follow-through with assignments.
- Embody Ministry Practices and Statement of Ethics (see Handbook).
- Passionately seek to fulfill the vision and values of Sent Church (see Handbook).
- Faithfully model Membership commitments of The Wesleyan Church (see Handbook).
Salary : $15