What are the responsibilities and job description for the Program Manager position at the Chickasaw Nation?
We are currently looking for a Full Time Program Manager to join our Violence Prevention and Residential Recovery Team A team located at the Nittak Himitta Womens and Childrens Recovery Center.
Summary:
Provides oversight and leads the day-to-day functions of the Women's and Children's Substance Recovery Program while serving as a liaison to the department and division on critical matters affecting the mission.
Responsibilities:
- Provides family, couple, individual and group therapies as needed
- Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
- Collaborates with other professionals to ensure for appropriate care of clients
- Assists in ongoing initiatives to build and maintain referrals for services
- Provides licensing supervision for license candidates and supervisees
- Conducts diagnostic screenings and assessments
- Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
- Ensures all audits, reports and other operational communications are accurate and timely
- Completes a variety of standard and ad hoc reports as required
- Assists staff with accomplishing goals
- Ensures staff stays in assigned areas
- Investigates and resolves discrepancies
- Resolves minor employee concerns
- Communicates area performance and operational information to line of support
- Approves/denies time off requests
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains files, logs, and records
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- Assists in development and implementation of surveys and inventories designed to measure program effectiveness assists in the analysis of outcomes and needs assessment; serves as the Performance Improvement Office for the facility
- Assists in development and implementation of policy and procedures, annual and strategic plans to meet regulatory requirements
- Assists the Director in the development of adult residential services, including varied levels of care and intensity of services
- Provides crisis intervention and informational services as required
- Seeks support from leadership when experiencing personal challenges impacting work performance
- Reports any unusual behavior, conflicts, or physical and mental health concerns to line of support
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Knowledge and understanding of First American populations
- Must be proficient in the use of electronic health record keeping systems
- Knowledge and understanding of trauma informed care
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Ability to work effectively in a stressful environment or situation
- Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
- Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
- Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
- Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
- Ability to remain calm under stress
Skills:
Essential:
Essential:
- Must be familiar with the Microsoft Office Suite of products
- Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service
Experience:
Essential:
Essential:
- 2 years directly related experience
Education:
Essential:
Essential:
Essential:
- Masters Degree in directly related field
Essential:
- Must have a master's degree in a mental health related discipline
Credentials:
Essential:
Nonessential:
Essential:
Essential:
- Pass general background check
- Standard Driver's License
- Please see the below comments
- CN Core Leadership Level 1
Nonessential:
- Licensed Alcohol and Drug Counselor
- Licensed Behavioral Practitioner
- Licensed Clinical Social Worker
- Licensed Marriage and Family Therapist
- Licensed Master Social Worker
- Licensed Professional Counselor
Essential:
- Must be a currently licensed therapist in Oklahoma in one of the following LMFT, LCSW, LPC, LADC-MH, LBP, or Psychologist Must possess a current designation as an approved clinical supervisor from the applicable State of Oklahoma licensing board
- Requires completion of level one Core Leadership Training within 12 months of the hire or promotion date
Working Conditions:
Essential:
Essential:
- Mental health treatment facility
- Sometimes lift and or carry up to 25 lbs
- May be on-call
- May be required to work after hours or on weekends as needed
- Travel is primarily within Chickasaw Nation boundaries
- May be required to assist individuals who are under the influence
- Pass pre-employment drug test
- Must not have charges or arrests for substance abuse related offenses within the past two years
- Works in a residential treatment facility
- If applicable, must have at least one year of sobriety
- May be required to assist individuals with unmanaged emotions
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off