What are the responsibilities and job description for the Front Office Administrator - Luxury Dental Studio l $20-$30/hr l West Loop, River North, Mayfair position at The Chicago Dental Studio?
About The Chicago Dental Studio
The Chicago Dental Studio is a leading luxury dental practice delivering exceptional cosmetic and general dentistry across Chicago. With five locations and three new offices on the way, we’re at the forefront of modern dental care, blending advancedtechnology with an elevated, hospitality-level patient experience. We’re also the #1 Invisalign GP provider in the U.S. Founded by cosmetic industry leader Dr. Hoffman, our team is focused on excellence in both results and experience. We support, train, and equip our people to win. When you grow, we grow.
Role Overview
We’re hiring 3 confident, customer-focused Front Desk Administrators for our River North, West Loop and Mayfair location. You are the first impression: greeting patients, keeping the schedule tight, and making every visit feel seamless and welcoming. This is a fast-paced, high-end environment, ideal for someone who loves people and loves staying organized.
You’ll Be Responsible For:
- Greeting and assisting patients in a warm, professional manner
- Managing check-in/check-out and appointment scheduling.
- Handling inbound calls, emails, and online inquiries
- Coordinating with clinical and administrative teams to keep the day running smoothly
- Helping patients navigate insurance questions and payments (in-network and out-of-network)
- Using Dentrix Ascend and other software for booking, records, and communication
- Keeping the front office clean, organized, and calm even when it’s busy
You’re A Great Fit If:
- You have 1 year of front desk or administrative experience in a dental or medical office
- You communicate clearly, make people feel at ease, and naturally give “5-star hotel” energy
- You can juggle a high-volume schedule without dropping balls
- You’re comfortable with technology and learning new systems (Dentrix Ascend experience is a plus)
- Experience in a multi-specialty practice (general, cosmetic, ortho, endo, perio, oral surgery) is a bonus
Schedule; Benefits:
- Full-time, in-person at the specific locations (River North, Mayfair, West Loop)
- Clinic hours: Monday–Thursday 8:00 am – 8:00 pm, Friday 8:00 am – 2:00 pm, Saturdays 8:00 am - 2:00 pm
- Your schedule will be set within these hours
- 401(k); 401(k) matching
- Medical, dental, vision, and life insurance
- Paid time off; retirement plan
- Employee discounts on treatments
- Flexible scheduling within clinic hours
- Real opportunities for advancement as we continue to grow
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $30