Transportation Dispatcher

About Sid Wainer

For over 100 years, Sid Wainer has been a trusted partner to chefs—delivering exceptional ingredients that inspire menus and elevate kitchens. Family-founded in 1914, Sid Wainer has grown from a regional produce supplier into a leading curator of specialty foods. From peak-season produce to artisan cheeses, premium olive oils, fine chocolates, and center-of-the-plate offerings like meats and seafood, Sid Wainer sources the best of the best from around the world. Our relationships with farmers, producers, and food artisans—combined with a deep understanding of culinary trends—allow us to bring chefs exactly what they need to create standout dining experiences. Rooted in tradition and driven by innovation, Sid Wainer continues to serve New England’s finest chefs with integrity, passion, and a chef-first mindset.

Position Summary: Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route.

What you’ll do:

• Dispatch all drivers and helpers.
• Daily record keeping of agency and helpers for payroll.
• Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.).
• Maintain hand truck inventory and update spreadsheet.
• Maintain and update ez-pass account.
• Respond to all emails within 5 minutes and continue responses until resolved.
• Must complete hand off log with or without issues.
• Responsible for maintaining and charging all phones.
• Monitor geo tab and address drivers on all alerts.
• Update routers with delivery windows and any address issues.
• Check emails before dispatching for any updates, changes or notes.
• Answer all phone messages.
• Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
• Complete daily activity sheet.
• Complete wufoo report daily.
• Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
• Send email updates regarding any issues with the routes including delays.
• Update invoice register in as400 for the company.
• During the day continually follow up on all pickups with drivers before they become issues.
• Assist drivers with directions, roadside assistance, accident guidelines, etc.
  
  

About you:

• High school diploma or G.E.D. required
• 2 year of dispatch experience, preferably in a transportation industry.
  
  

#ZR

#IND1

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan
  
  

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.