What are the responsibilities and job description for the General Manager position at The Chefs' Warehouse?
About Michael’s Finer Meat & Seafood
With decades of expertise and a legacy rooted in quality, Michael’s Finer Meats & Seafoods is a trusted partner to chefs across the Midwest and beyond. Known for premium center-of-the-plate offerings, Michael’s delivers hand-selected meats and pristine seafood to some of the region’s most iconic restaurants. Our commitment to consistency, service, and culinary excellence ensures that every cut, fillet, and portion meets the exacting standards of today’s top kitchens. From custom butchery to curated sourcing, Michael’s brings chefs the quality they expect—paired with the personalized service they deserve.
Summary:
The General Manager will be responsible for providing strategic leadership, ensuring operational excellence, maintaining compliance with food safety and regulatory requirements, and driving financial performance. This role requires a strong background in production management, food safety, and people leadership within the meat or food processing industry.
What You’ll Do:
Key Responsibilities
Drive operational improvements through lean manufacturing and process optimization.
Research and adopt new technologies and innovations to enhance productivity and quality.
Stay current with industry trends and competitor practices.
Working Conditions
Full-time, on-site leadership role.
Fast-paced manufacturing environment with exposure to cold storage and processing areas.
Occasional extended hours, weekends, or holiday shifts as required by operations.
The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.
Perks & Benefits:
With decades of expertise and a legacy rooted in quality, Michael’s Finer Meats & Seafoods is a trusted partner to chefs across the Midwest and beyond. Known for premium center-of-the-plate offerings, Michael’s delivers hand-selected meats and pristine seafood to some of the region’s most iconic restaurants. Our commitment to consistency, service, and culinary excellence ensures that every cut, fillet, and portion meets the exacting standards of today’s top kitchens. From custom butchery to curated sourcing, Michael’s brings chefs the quality they expect—paired with the personalized service they deserve.
Summary:
The General Manager will be responsible for providing strategic leadership, ensuring operational excellence, maintaining compliance with food safety and regulatory requirements, and driving financial performance. This role requires a strong background in production management, food safety, and people leadership within the meat or food processing industry.
What You’ll Do:
Key Responsibilities
- Leadership & Strategy
- Provide overall leadership and direction to ensure efficient, safe, and profitable operations.
- Develop and implement long-term strategies to achieve company goals and growth targets.
- Foster a Sales focused operation with a culture of accountability, continuous improvement, and safety
- Oversee daily processing, cutting, packaging, and distribution activities.
- Ensure production schedules are met while maintaining yield, efficiency, and quality standards.
- Monitor and improve key performance indicators (KPIs) related to throughput, downtime, and waste.
- Coordinate maintenance and upgrades to minimize equipment downtime.
- Ensure compliance with USDA, FDA, OSHA, HACCP, and other relevant regulations.
- Maintain and enforce sanitation, hygiene, and quality assurance programs.
- Lead facility audits and implement corrective actions as needed.
- Develop and manage budgets, forecasts, and financial performance metrics.
- Control costs related to labor, raw materials, and overhead while maximizing profitability.
- Negotiate with suppliers and vendors to secure favorable terms.
- Manage Weekly Price Lists for all Sales
- Hire, train, and retain skilled employees across all levels of the facility.
- Ensure compliance with labor laws and collective bargaining agreements (if applicable).
- Build training programs to enhance workforce skills in safety, food handling, and equipment operation.
- Promote employee engagement, development, and retention.
- Oversee raw material procurement and finished goods distribution.
- Manage relationships with distributors, wholesalers, retailers, and key customers.
- Resolve customer concerns regarding product quality or delivery.
- Enforce workplace health and safety standards to protect employees.
- Monitor and reduce environmental impact, including waste management and sustainability initiatives.
- Lead investigations into incidents and ensure corrective measures are implemented
Drive operational improvements through lean manufacturing and process optimization.
Research and adopt new technologies and innovations to enhance productivity and quality.
Stay current with industry trends and competitor practices.
Working Conditions
Full-time, on-site leadership role.
Fast-paced manufacturing environment with exposure to cold storage and processing areas.
Occasional extended hours, weekends, or holiday shifts as required by operations.
The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.
Perks & Benefits:
- Paid Vacations, Paid Holidays
- Health, Dental and Medical Benefits
- Weekly pay
- Life Insurance
- 5% above cost for our high-quality food products
- Employee discounts for travel and events
- 401k
- Employee Stock Purchase Plan