What are the responsibilities and job description for the Dispatcher position at The Chefs' Warehouse?
About The Chefs' Warehouse
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route.
What you’ll do:
Perks & Benefits:
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route.
What you’ll do:
- Dispatch all drivers and helpers.
- Daily record keeping of agency and helpers for payroll.
- Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.).
- Maintain hand truck inventory and update spreadsheet.
- Maintain and update ez-pass account.
- Respond to all emails within 5 minutes and continue responses until resolved.
- Must complete hand off log with or without issues.
- Responsible for maintaining and charging all phones.
- Monitor geo tab and address drivers on all alerts.
- Update routers with delivery windows and any address issues.
- Check emails before dispatching for any updates, changes or notes.
- Answer all phone messages.
- Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
- Complete daily activity sheet.
- Complete wufoo report daily.
- Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
- Send email updates regarding any issues with the routes including delays.
- Update invoice register in as400 for the company.
- During the day continually follow up on all pickups with drivers before they become issues.
- Assist drivers with directions, roadside assistance, accident guidelines, etc.
- High school diploma or G.E.D. required
- 2 year of dispatch experience, preferably in a transportation industry.
Perks & Benefits:
- Paid Vacations, Paid Holidays
- Health, Dental and Medical Benefits
- Weekly pay
- Life Insurance
- 5% above cost for our high-quality food products
- Employee discounts for travel and events
- 401k
- Employee Stock Purchase Plan