Business Systems Specialist

About The Chefs' Warehouse

The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

IT Business System Specialist

Position Summary:

Seeking an IT Business System Specialist with a minimum of three to five (3-5) years’ experience to help support existing sites and continue the national implementation. Experience is required with BFC Dakota, RoadNet Routing tool, Proof of Delivery systems such as Mobile Conductor and Telematic Systems such as Samsara. Experience with warehouse operations, understanding transportation and food delivery mechanism, configuration, and setup of end user IT equipment such as Printers, PCs, Mobile and RF devices, and accessories, as well as reporting ana analytic tools.

Candidate will need strong written and verbal communications skills. Will help with the design, configuration, and deployment of enhancements and implementation projects. Identify and assess business system needs by working with the business and project management to create logical solutions using TCWs current and future applications. Perform research to create functional designs that when developed and implemented will meet business needs.

The position may require up to 25% travel, some weekend work, before or after normal working hours availability.

Required skills and experiences:

• Warehouse Management System (WMS), configuration, implementation, and support
• Order Management System (OMS), standard ERPs used in food distribution.
• BI and Reporting Tools, Data collections and analysis, create reports and dashboards.
• Databases (SQL, Oracle), writing simple queries, extracting data, etc.
• MS Office Suite
• Basic knowledge and understanding about Integration, EDI and data exchange.
• Project Coordination, understanding basics of project management skills to lead small to medium projects.
  
  

What you will do:

• Lead and manage small to medium IT implementation projects.
• Config and set up warehouse management and related tools and applications such as DockVu.
• Liasson with business and identifying/determine their requirements, potential improvements/enhancements or pain points and creating actionable tasks to address and implement them.
• Design and produce various analytic reports using raw data from various systems used in TCW.
• Create, maintain, and update user guides and SOPs for IT systems used in Chefs’ Warehouse.
• Train operations and business users on TCW systems such as WMS, proof of delivery, routing. Etc.
  
  

About you:

• Bachelor’s degree in information technology / computer science / business / logistics or related majors
• 3-5 years’ experience in food distribution, supply chain, or warehousing
• 3-5 years’ experience with BFC Dakota, RoadNet Routing tool, and Mobile Conductor.
• 3-5 years’ experience in project implementations, especially technology and IT roll outs.
• Strong analytical and troubleshooting skills to help resolve production issues.
• Proven ability to effectively interact with various levels of business and operations stakeholders and players.
• 3 years of experience writing functional specifications for business enhancements, reports, data conversions, interfaces, and process improvements.
  
  

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan
  
  

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.