What are the responsibilities and job description for the Client Care Coordinator position at The Charles Nedder Team?
We’re looking for a driven and dedicated real estate administrative assistant to join our growing team. Your job will be to complete and file the appropriate paperwork for transactions, oversee important deadlines and notify clients when necessary, and coordinate schedules for final walkthroughs and other appointments. You’ll also work with the team to manage the production of all marketing materials and facilitate local events to foster connections with people in the community. Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of the real estate transaction process. Does this position interest you? Apply today!!
Compensation:$18 hourly
Responsibilities:- Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
- Help organize community outreach events to improve our standing in the local area
- Continue to build skills and knowledge in the real estate industry by attending educational events
- Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
- Schedule necessary appointments with all parties, including open houses and the final walkthrough
Coordinate schedules to ensure optimal open houses and final walk-throughs, travel arrangements, and general appointments- Update CRM systems and client portals with current information
- Customer communications
- Respond to customer needs with urgency and attentiveness
- Schedule client appointments
- License for real estate is preferred but not required
- Flexible working schedule to accommodate clients on nights and weekends
- Communicates well, both verbally and written
- Candidates are required to have a high school diploma or GED
- Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
- Ability to provide top-notch customer service to a broad client base
- Highly organized, meticulous attention to detail, and high integrity mindset
The Charles Nedder Team of Berkshire Hathaway is consistently ranked as top producers in Greenwich, Connecticut, with award-winning tenure, including the distinction in the Society of Excellence, among the top 1% agents worldwide. Enthusiastic and well-resourced, true real estate advisors, with a client list of over 25,000, Client Care Specialist, Listing Concierge, Design Concierge, Growth Advisor, and a Sales Coach all working for your success. Custom systems with technology, reaching local, national, and international buyers, with modern marketing. Beyond the point of sale, The Charles Nedder Team will remain reliable consultants and management advisors, supporting long-term client relationships. Real Estate isn’t just their occupation, it’s their lifestyle with an affinity to the profession and the community, helping Sellers, Buyers, Renters, and Landlords succeed.