Sales Coordinator

Job Summary

As an employee of The Charles Hotel, you will benefit from having access to Blue Cross Blue Shield medical insurance starting from $1.16* weekly, travel benefits across multiple brands, a complimentary daily meal, $5 discounted daily parking, $500 referral bonus and advancement opportunities. Joining The Charles Hotel surrounds you with like-minded peers an independent hotel has to offer.  In this role, as a Sales Coordinator, you will assist the Sales department by performing clerical and administrative duties relating to guest and hotel communications.  

*rates subject to change.

Responsibilities

Qualifications

• College course work in related field preferred. Experience in a hotel or a related field is also preferred. 
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

• Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
• Complies at all times with Charles Hotel standards and regulations to encourage safe and efficient hotel operations.
• Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.
• Types sales contracts BEO’s correspondence reports forms directs mail pieces etc. as needed by sales team.
• Maintains lead log and lead statistics to be used for strategic outbound sales. 
• Maintains Sales system (i.e. Delphi SalesPro etc.) docs and ensures consistent accurate and working properly.
• Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc.
• Distributes BEO’s Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
• Attends Sales Meetings and take minutes type and distribute accordingly.
• Perform any other duties as requested by management.

Source: Hospitality Online

Salary : $1 - $5