SUD Manager; Substance Use Disorders; 340

Job Title: Manager of Outpatient Addiction Services

Department: Addiction Service

Program: Addiction Services

Reports To: Clinical Director, Addiction Service

Pay Grade

Date: 2.2026

FLSA Status: Exempt

EEO-1 Category: First/Mid-level

Bargaining Unit: Non-Bargaining

Job Summary

Oversees the study and treatment of patients who suffer with addiction to improve quality of life for clients served. Collaboratively works with other senior leadership team members to provide supervision and support to assigned teams that carry out organization missions and strategic plans. Manages and directs the activities of addiction services with primary responsibility for outpatient programs. Ensures all aligned operations are in compliance with applicable guidelines, rules, and laws. Will lead by living the values and philosophy held by Centers and will act as a faithful steward of organization and community resources.

Essential Duties And Responsibilities

• Provides leadership and coordination of the addiction services program ensuring all professional, clinical, and ethical standards are adhered to.
• Works closely with the Clinical Director to hire, train, and evaluate employees.
• Provides individual/group supervision to addiction services counselors to ensure that counselors learn and perform the necessary skills to succeed in their roles.
• Ensures effective performance for direct service programs including timely and accurate documentation and record keeping by monitoring and analyzing system database and records, and implementing corrective action as necessary
• Assists staff members in providing screenings, intakes, assessments and groups, as needed.
• Conducts diagnostic assessments and provides treatment and level of care recommendations.
• Works collaboratively with clients to develop treatment plans.
• Provides individual, group counseling, crisis intervention and case management services, as needed
• Utilizes evidence-based approaches to care, including motivational interviewing, trauma informed care and strength-based therapy
• Ensures proper utilization and timeliness of services and optimizes client care by coordinating services within the organization and with other community support services.
• Works closely with Clinical Director and department administrators to continually assess and recommend changes to program policies and procedures in order to best meet the program’s objectives.
• Works closely with Clinical Director and department administrators to monitor and report outcomes of the program.
• Expected to meet productivity requirements as defined by the department administration.
• Assist Clinical Director and department administrators with developing and recommending new or revised program goals and objectives.
• Documents and provides performance feedback to the department administrator regarding the quantity, quality, timeliness, efficiency, and completeness of services performed and efficiency of use of time.
• Complies with established service plans, federal, state, and local laws, and professional standards of conduct.
• Provides consultation and training to non-addiction services staff.
• Provides clinical supervision to staff with dependent licensure within scope of licensure and in coordination with Clinical Director and designated clinical leadership.
• Maintains current state licensure/certification to function as an approved addiction services practitioner.
• Works collaboratively with behavioral health, physical health pharmacy staff and residential leadership to ensure integrated care is available to all clients.
• Works collaboratively with The Centers Business Intelligence to identify program goals and outcome measures.
• Actively monitors outcomes and makes real time adjustments to ensure programs meet targets.
  
  

Other Non-Essential Duties And Responsibilities

• Other duties as assigned
  
  

Qualifications

Education: Minimum of a bachelor's degree required

License or Certification: LISW, LPCC, or LICDC, independently licensed in the state of Ohio, in good standing.

Experience: Demonstrated leadership of high-performing teams in a community behavioral health setting. Must have experience in monitoring outcomes data and performance indicators. Multiple site management experience preferred.

Skills

• Clinical Acumen: Developed knowledge of mental illness, substance use disorders, various therapeutic modalities, and related community resources; Strong clinical intervention. Keep accurate and appropriate records/documentation. Displays a non-judgmental attitude.
• Situational Leader: enables and empowers team members to develop their competency and commitment in completing goals and tasks; creates an environment of trust and mutual respect and sets an example for other leaders in the organization.
• Team Building: The ability to provide direction and guidance to an individual or a group of people and to encourage cooperation between team members in order to attain and objective; encourages team members to use their talents and competencies in order to achieve the organization`s goals: discusses strategic goals, mission and vision with the team members and the strategic role they play in inspiring people at lower management levels; enhances the team`s problem solving skills by encouraging them to come up with their own solutions for arisen problems; practices Situational Leadership in developing individuals and teams to become self-reliant achievers
• Communication: Able to communicate in clear language and to adjust one’s use of language to the audience’s level; able to clarify vague and obscure discussion by pointing out the main issues; able to simplify other people’s complicated language and reduce digressions; uses imagery to clarify their viewpoint; estimates accurately what kind of language and stile are appropriate in various situations
• Financial Acumen: Demonstrates broad understanding of financial management principles to direct organizational actions; Uses cost-benefit thinking to set priorities; Identifies cost effective approaches; prepares, justifies and/or administers the budget for assigned program area; monitors the overall performance of assigned area and adjusts allocation of finances based on progress against goals; fosters an environment that encourages fiscal responsibility.
• Independent Judgement/Problem Solving: Uses data to drive decision-making and translates operational goals into key performance indicators; does not hesitate or avoid making decisions; supports his/her judgement with general numbers and facts based on the organization`s performance as a whole; encourages others to distinguish between relevant and irrelevant aspects of a question at hand; defines criteria on which his/her conclusion is based. Solves difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
  
  

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events.

Disclaimer

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

Acknowledgement

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. Your employment with The Centers is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or The Centers, with or without cause, with or without notice, and at any time.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.