What are the responsibilities and job description for the Recruitment and Intake Specialist position at The Centers?
At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This Recruitment and Intake Specialist position plays an important role in advancing our mission and supporting the communities we serve.
Job Description
Responsible for recruitment efforts to advertise, attract and engage clients to El Barrio services. Provides initial job seeker engagement through intake and eligibility for job seekers interested in workforce services.
Job Qualifications
The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third-party certifications, job placements and retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today’s workplace.
Wellbeing And Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.
Job Description
Responsible for recruitment efforts to advertise, attract and engage clients to El Barrio services. Provides initial job seeker engagement through intake and eligibility for job seekers interested in workforce services.
Job Qualifications
- High School Diploma or equivalent required, advanced education or vocational training is a plus.
- Experience in a related field such as workforce development or social services is preferred.
- Minimum 1 year of relevant exposure to or experience with clients experiencing challenges in finding employment.
- Proficient in using electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms).
- Requires travel to other facilities and meetings as needed. Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
- Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.
- Bilingual proficiency in English and Spanish both oral and written is a plus.
- Assists with identifying and implementing appropriate promotional and recruitment plans that effectively increase job seeker enrollment, in particular but not exclusive to specific target populations.
- Supports community and internal programs by promoting El Barrio through events, meetings, and recruitment. Builds and maintains relationships with potential clients and recruitment sources.
- Screens, interviews, completes intake process and verifies applicants’ eligibility requirements for the corresponding program.
- Be thoroughly familiar with El Barrio programs, career profile and eligibility requirements to participate in recruitment fairs and present information sessions outlining opportunities, working conditions, training, and related workforce development topics that will attract and enroll potential job seekers into the program.
- Maintains relationships with contract partners to support and monitor referrals.
- Collects, updates and maintains data relevant to recruiting and intake. Provides data entry support across the Workforce program.
- Responsible for accurate reporting in various internal and external CRM systems
- Applies evaluations, tests or any general assessment to program applicants, as applicable.
- Calls and mails letters to potential job seekers for pre-engagement activities immediately upon a referral to ensure participants receive detailed expectations in order to process their enrollment timely.
The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third-party certifications, job placements and retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today’s workplace.
Wellbeing And Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.
- Choice of medical and dental plans
- Health Savings Account
- Flexible Spending Account for Health and Dependent Care
- Vision
- Support for continuing education and credential renewal
- Life Insurance
- Retirement Savings (401k) with a company contribution
- Mental Health Support
- Employee Assistance Program
- Calm Subscription
- Short- and Long-term Disability