What are the responsibilities and job description for the Patient Financial and Benefits Coordinator position at The Centers?
Provides Financial/Benefits Support
- Assesses and verifies insurance coverage and financial eligibility for patients seeking services
- Reviews benefits, coverage limitations and service-specific requirements
- Maintains accurate insurance records for all new intakes and walk-in patients
- Consults with patients or guardians to explain coverage, financial obligations and available options for accessing care
- Advocates on behalf of patients to identify workable financial solutions
- Maintains working relationships with Social Security, Medicare, Housing Authorities and community partners to resolve benefits issues
- Provides ongoing benefits support for clients who require recurring assistance with maintenance of their programs
- Supports Therapeutic Community program clients with spenddowns, ABLE accounts and related follow-ups/escalations
- Minimizes unpaid days for Therapeutic Community program clients related to insurance, backpay and gaps in coverage
- Verifies insurance for acute bed days vs indigent contract days and reviews acute hospital bed days invoices each month to verify insurance for retro-coverage via the hospital
- Verifies FORP insurance benefits and adds in electronic record
- Supports AOT program clients with spenddown, ABLES accounts and/or referral information for insurance readiness