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Community Outreach Case Manager- Rock Island

Island, IL Full Time
POSTED ON 4/22/2026
AVAILABLE BEFORE 6/22/2026

See yourself achieving solutions. Join our team!

Perks of Working at CYFS:

37.5 hour work week

Paid Time Off:

  • 12 Paid Holidays
  • 15 Paid Vacation Days (increases every 2 years)
  • 8 Paid Sick Days
  • 5 Paid Personal/Wellness Days
  • 3 weeks of Paid Parental Leave

Educational Assistance:

  • Public Service Loan Forgiveness qualified employer
  • Tuition Assistance Program for staff who are continuing their education

Employee Assistance Program (EAP)

  • 5 free counseling sessions per year for employee or their family
  • Immediate community referrals to licensed counselors
  • 24/7 call line
  • Tax consultation/financial resources
  • Discounted legal services and mediation services
  • Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement

Agency-issued cellphone or cellphone reimbursement

"Dress for your day" dress code

Opportunities for advancement and professional development.

Supportive, inclusive, and strengths-focused culture

Salary:

Starting at $52,425.99 (non-exempt)

About the Position:

Develop a supportive relationship with clients and assist children and families in addressing needs and meeting goals with the overall objective of achieving solutions that promote stability and permanency.

A Typical Day as a Community Outreach Worker:

  • Support children, teens, adults, and families that are experiencing crisis
  • Offer families a variety of tools to help in their success by using a trauma-responsive and family-centered approach
  • Collaborate with clients to develop strength's based goals
  • Engage with families and clients by visiting them in a variety of settings to support their goals

Location:

4703 44th St. Rock Island, IL with willingness to travel and spend several hours in the field visiting client's homes, communities, and attending court. This office provides services to the following counties: Rock Island, Henry, and Mercer

Work Hours:

Schedule is flexible and non-traditional; based around the availability of youth and families served

Does the Following Apply to You?

  • Bachelor's degree in Social Work, Human Service, or related field

Additional Qualifications:

  • Completion of DCFS criminal background check and fingerprinting
  • Must be at least 21 years of age
  • Obtain an insured vehicle
  • At least three years of driving experience with a valid driver's license

Additional Benefits:

  • Choice of 4 medical plans including PPO and high deductible plans with HSA
  • Dental and Vision Insurance
  • 401k plan with 4% employer match
  • Employer Paid Life Insurance and Long-Term Disability
  • Flexible Spending Plan and Dependent Care Plan

About The Center for Youth and Family Solutions (CYFS):

(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.

Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.


The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Salary : $52,426

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