Director of Enterprise Systems

GENERAL SUMMARY

The Director of Enterprise Systems has the responsibility of leading and coordinating implementation projects and optimization efforts for CHCS and its Practice Management (PM), Human Resources Information Systems (HRIS) and Electronic Health Record (EHR) software. The main goal is to ensure long-term and daily use of technology meets the needs of users operationally.

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Builds confidence and trust as a knowledgeable leader internally within IT and in interactions with key business stakeholders.
• Demonstrates critical thinking, problem-solving in prioritizing work for the staff and in dealing with operational issues as they arise.
• Ensures visibility to all key stakeholders to ensure they feel they are heard and ensures that the team is responsive to their needs.
• Ensures visibility to the teams and direct reports by actively engaging in daily meetings, round ups and receiving escalations from the teams.
• Manages all operations related to EHR, HRIS, and PM implementations and ongoing support.
• Monitors, and reports metrics, Service Level Agreements and other ticklers on the overall performance and health of the team(s) to the Executive Team at a determined frequency.
• Plans and directs work of employees; ensures that staff is engaged and performing optimally in order to support the operational and project goals of the organization. Serves as project director for work as assigned.
• Performs other related duties as required. Director of Enterprise Systems The Center for Health Care Services Job Description.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

• Bachelor’s Degree in Information Systems or related field from an accredited university, and
• Five (5) to seven (7) years maintaining and supporting Electronic Health Records (EHR) systems, other Electronic Management systems, i.e., HRIS, Practice Management (PM). Experience with project life cycle methodology.
• Strong leadership skills.
• Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
• NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
• NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

PREFERRED QUALIFICATIONS

• Master’s Degree in Information Systems or Business Administration or related field from an accredited university. Director of Enterprise Systems The Center for Health Care Services Job Description 3
• Valid PMP Certification.
• Seven (7) years or more leading and supporting EHR systems. SUPERVISION
• Work requires managing and monitoring work performance of a business unit or key work area including evaluating program/work objectives and effectiveness, establishing broad organizational goals, and realigning work and staffing assignments for the department.

SCHEDULE - Monday - Friday 8:30am - 5:30pm.

LOCATION - 6800 Park Ten Blvd. south building

BENEFITS -

• Day one Benefits
• Day one PTO accrual
• 11 Paid holidays *Two additional floating holidays after your first year of employment
• Retirement Plans
• *Tuition Reimbursement
• *Reimbursement for Licenses and Certifications
• *Clinical Supervision Reimbursement

Job Type: Full-time

Pay: $120,677.40 - $139,137.67 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $120,677 - $139,138